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Ethical leadership and management of small- and medium-sized enterprises : the role of AI in decision making
Tjaša Štrukelj, Petya Dankova, 2025, izvirni znanstveni članek

Opis: The integration of artificial intelligence (AI) within the decision-making processes of small- and medium-sized enterprises (SMEs) presents both significant opportunities and substan- tial ethical challenges. The aim of this paper is to provide a theoretical model depicting the interdependence of organisational decision-making levels and decision-making styles, with an emphasis on exploring the role of AI in organisations’ decision making, based on selected process dimension of the MER model of integral governance and management, particularly in relation to routine, analytical, and intuitive decision-making capabilities. The research methodology employs a comprehensive qualitative analysis of the scientific literature published between 2010 and 2024, focusing on AI implementation in SMEs, ethi- cal decision making in integral management, and regulatory frameworks governing AI use in business contexts. The findings reveal that AI technologies influence decision making across business policy, strategic, tactical, and operative management levels, with distinct implications for intuitive, analytical, and routine decision-making approaches. The analysis demonstrates that while AI can enhance data processing capabilities and reduce human biases, it presents significant challenges for normative–ethical decision making, requiring human judgment and stakeholder consideration. We conclude that effective AI integration in SMEs requires a balanced approach where AI primarily serves as a tool for data collection and analysis rather than as an autonomous decision maker. These insights contribute to the discourse on responsible AI implementation in SMEs and provide practical guidance for leaders navigating the complex interplay between (non)technological capabilities, ethical considerations, and regulatory requirements in the evolving business landscape.
Ključne besede: MER model of integral governance and management, strategic management, management process, intuitive decision making, responsible leadership, small- and medium-sized enterprises (SMEs), artificial intelligence (AI), AI regulatory frameworks, analytical decision making, routine decision making
Objavljeno v DKUM: 15.07.2025; Ogledov: 0; Prenosov: 6
Celotno besedilo (774,29 KB)
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Strategic transition to sustainability : a cybernetic model
Tjaša Štrukelj, Petya Dankova, Nomi Hrast, 2023, izvirni znanstveni članek

Opis: As the importance of the transition to sustainable development is increasingly recognised by individuals, organisations, and society as a whole, there is a growing need to examine its impact at micro-, meso-, and macro-levels. There is an urgent imperative to ensure the sustainability of growing economic inequalities, a degraded environment, and people living in uneven conditions in different societies. The authors, therefore, highlight the strategic role and essential contribution of organisations, and universities/higher education institutions in particular, in achieving sustainable development and the United Nations Sustainable Development Goals (SDGs). Universities/higher education institutions play a key role in fostering entrepreneurship and innovation, and they form the crucial architecture of contemporary practices in national economies and beyond. Policy makers, university/higher education institution governors, managers, and professors shape students and create new social contexts, and these must be oriented towards sustainability. This paper aims to explore the strategic role of organisations, in particular, universities/higher education institutions, as a key link between personal and social responsibility and, thus, as a powerful enabler of sustainable development. The authors examine the strategic transition to sustainability of two higher education institutions, the University of Maribor and the University of Economics—Varna, and conduct a qualitative case study research to develop a cybernetic model of the university’s/higher education institution’s transition to sustainability, which reflects the organisation’s growing commitment to achieving the Sustainability Development Goals. The model includes seven successive stages: pre-awareness, awareness, focusing, implementation, reaching out, transparency and disclosure, and continuous improvement. The study shows that sustainable development, i.e., sustainability governance, management, and operations, are indispensable for implementing the strategic concept of sustainability in an organisation and for achieving the strategic transition to sustainability as explained in the proposed cybernetic model.
Ključne besede: governance, sustainability, sustainable development, SDGs, strategic management, innovation, university, higher education institution
Objavljeno v DKUM: 19.03.2024; Ogledov: 266; Prenosov: 44
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