| | SLO | ENG | Cookies and privacy

Bigger font | Smaller font

Search the digital library catalog Help

Query: search in
search in
search in
search in
* old and bologna study programme

Options:
  Reset


1 - 1 / 1
First pagePrevious page1Next pageLast page
1.
Individual's resistance regarding BPM initiative
Mirjana Pejić Bach, Vesna Bosilj-Vukšić, Daila Suša-Vugec, 2017, original scientific article

Abstract: Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change.
Keywords: business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia
Published: 03.05.2018; Views: 219; Downloads: 72
.pdf Full text (837,86 KB)
This document has many files! More...

Search done in 0.02 sec.
Back to top
Logos of partners University of Maribor University of Ljubljana University of Primorska University of Nova Gorica