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Corporate governance and corporate social responsibility synergies : a systemic approach
Jelena Nikolić, Dejana Zlatanović, 2018, original scientific article

Abstract: Respecting the importance of corporate governance (CG), particularly various corporate governance mechanisms for improving corporate social responsibility (CSR) activities, the paper highlights relevant CG–CSR synergies from the perspective of systems thinking. The paper further aims to demonstrate the ways in which selected systems methodologies can support CG–CSR synergies. Accordingly, we selected appropriate systems methodologies, such as dialectical systems theory, soft systems methodology, and system dynamics. We defined the dialectical system, consisting of essential corporate governance mechanisms, which contribute to CSR; we also identified the key stakeholders and their perceptions of CG–CSR relations through CATWOE analysis; thus, the appropriate root definition and conceptual model, including the activities that are relevant for CG–CSR relations, were developed. Developed systemic framework provided a relevant methodological support to highlight the various issues of corporate governance, such as institutional framework, market for corporate control, ownership structure, board structure, and their contribution to CSR.
Keywords: corporate governance, corporate social responsibility, CG–CSR synergies, systemic approach, combined use of selected systems methodologies
Published in DKUM: 10.10.2018; Views: 911; Downloads: 107
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Systems approach to tourism : a methodology for defining complex tourism system
Tadeja Jere Lazanski, 2017, original scientific article

Abstract: Background and Purpose: The complexity of the tourism system, as well as modelling in a frame of system dynamics, will be discussed in this paper. The phaenomenon of tourism, which possesses the typical properties of global and local organisations, will be presented as an open complex system with all its elements, and an optimal methodology to explain the relations among them. The approach we want to present is due to its transparency an excellent tool for searching systems solutions and serves also as a strategic decision-making assessment. We will present systems complexity and develop three models of a complex tourism system: the first one will present tourism as an open complex system with its elements, which operate inside of a tourism market area. The elements of this system present subsystems, which relations and interdependencies will be explained with two models: causal-loop diagram and a simulation model in frame of systems dynamics. Design/methodology/approach: Systems methodology will be shown as the appropriate one, when we discuss complex systems challenges. For illustration, systems approach and systems methodology will be applied to tourism models. With building a qualitative causal-loop diagram we will describe the tourism system complexity in forms of system%s elements relations. Mutual influences among the elements will be presented with positive and negative loops, which forms circles of reinforcement and balance. This will help us to discuss the problem categorically. The final model will follow the causal-loop diagram. This will be a simulation model in a frame of system dynamics as an illustration of the discussed methodology. Results: The methodology offers the solution of effective and holistic promotion of complex tourism system transformation, which has the potential to go beyond the myth of sustainable tourism and create significant shifts in the approach and acting of the participants (elements of the system) involved. Systems approach brings to tourism and the society, in general, broader dimensions of thinking, the awareness interdependency, interconnectivity, and responsibility for the behaviour of a system, which can be observed by feedback loops. Conclusions: Findings about meaningfulness of systems thinking presented in the paper, are rarely presented to tourism society systemically and with the aim of designing sustainable complex tourism system. They show new approach, systems awareness and teaches thinking %out of the box%. Consequently, the sustainable behaviour is achieved: tourism supply and demand meet on responsible base and they connect to responsible stakeholders.
Keywords: systems approach, complexity, tourism system, modelling, system dynamics
Published in DKUM: 22.01.2018; Views: 567; Downloads: 129
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Systems approach to standardisation, classification and modelling of managed events for tourism
Tadeja Jere Lazanski, Aleksandra Golob, 2015, original scientific article

Abstract: Background and Purpose: The standardisation and classification of managed events provide a legislative basis to distinguish events managed for tourism in their characteristics and quality. The systems approach to standardisation and classification of managed events is a unique, holistic view of event management quality and event organization in tourism. It enables a clear overview of a researched topic and provides adequate support to design and decision-making. In this paper, we explain the meaning of standardisation and classification for Slovenian legislation related to event management. We present the importance of a systems approach methodology for event categorization and classification as it relates to the quality of event management organization, the quality of staff, the quality of the event program and the quality of event services. Objectives: Provide an overview of events in tourism, related definitions and information gathered from scientific authors, which serves as current systems approach principles with which we want to achieve the desired results, positive changes in legislation; in our case-in the field of managed event quality for tourism through standardisation and classification of events on the national level in Slovenia. Method: A descriptive method and systems approach methods are fundamental methodological principles in our analysis. In the context of a systems approach, we used qualitative modelling and constructed causal loop models (CLD) of the legislative system of events and investments in the events. We also used context-dependent modelling (SD model) in a frame of systems dynamics. Results: We present the most appropriate solution to eliminate our problem or question about how to achieve high quality and unique events within event tourism and with event management, thereby creating added value to an event legislative system. We explain suggestions for achieving triple-bottom elements through well-designed quality standards and classification of events, which leads to an optimal categorization of events. Conclusion: From a systems point of view, event tourism processes, including event management, are systems consisting of people and technologies with the purpose of designing, producing, trading and deploying the idea of an event. It is necessary to transform the current Slovenian legislative system of events and prepare a document which standardizes and classifies events based on systems approach methodology.
Keywords: systems approach, standarization, classification, tourism, managed events, modelling
Published in DKUM: 22.01.2018; Views: 735; Downloads: 314
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Impacts of the implementation of a project management information system : a case study of a small R&D company
Mirjana Kljajić Borštnar, Andreja Pucihar, 2014, original scientific article

Abstract: Background: The problems of resources management (human, financial, time) in multi-project companies are inherently complex and need to be addressed systematically, in both small and large organizations. Furthermore, there is a need for transparent communication and collaboration within the organization as well as with partnering organizations. There are many methodologies and tools supporting project management, which are themselves complex and are therefore not widely adopted, especially among small companies. Objectives: The aim of this paper is to analyse impact of the implementation of a flexible cloud-based project management information system (PMIS) from the human resources, financial management, and collaboration points of view. Method: We have conducted a case study in a small Slovenian research and development company, that has implemented the 4PM PMIS. Results: The findings imply the importance of keeping the balance of the creative processes that are unstructured, rule free and even chaotic, with structured processes monitor and control. Conclusions: The results of the study suggest that the use of “4PM” in support of multi-project management improves human resources and financial management in a collaborative and transparent way when implemented in an open and highly motivated environment
Keywords: multi-project management, project management information system, systems approach, small organization
Published in DKUM: 04.04.2017; Views: 706; Downloads: 121
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