1. Health tourism : study material for studentsMilica Rančić Demir, 2025, other educational material Abstract: The study material provides a comprehensive overview of health tourism as an important and rapidly developing segment of the tourism industry. It begins with a historical perspective, from ancient civilizations and pilgrimages to the democratization of spa culture, the rise of medical tourism, and today’s integrated approaches to health and wellness. The text defines key concepts such as health, illness, quality of life, happiness, well-being, and wellness, introducing models like the Wellness Wheel and PERMA.
A central part of the material examines the relationship between well-being and tourism, highlighting how travel contributes to physical, psychological, and social health. Different types of health tourism are presented, particularly the distinction between medical and wellness tourism, supported by comparative models. Detailed chapters cover spas, wellness centres in hospitality, hot springs, and natural therapeutic waters, outlining their definitions, typologies, benefits, and contemporary applications.
The material also discusses market segmentation in wellness tourism, identifying motives and profiles of tourists, as well as management aspects, including customer experience, site-level management, and broader geographical considerations. Special emphasis is given to stakeholder structures and their interactions, which shape the functioning of health tourism systems.
Trends such as sustainability, digitalization, personalization, and the impact of COVID-19 are analysed as forces transforming the sector. A separate focus is given to health tourism in Slovenia, its natural healing factors, spas, and the role of the Slovenian Spas Association.
Altogether, the material combines theory, history, practical examples, and future trends, offering students an in-depth but structured introduction to health and wellness tourism.
Keywords: Health tourism, wellness tourism, medical tourism, well-being, quality of life, happiness, spas, wellness centres, hot springs, natural therapeutic waters, balneotherapy, tourism management, customer segmentation, stakeholders, sustainability, digitalization, Slovenia, Slovenian Spas Association
Published in DKUM: 02.10.2025; Views: 0; Downloads: 9
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2. Awareness of stakeholders about inclusive educationSandeep Berwal, Varuna Tehlan Dahiya, 2025, original scientific article Abstract: This paper examines the level of awareness among stakeholders about inclusive education. The sample comprises thirty school heads, 108 class teachers, fortyfour parents, and twenty-eight School Management Committee members. A thirty-item self-constructed awareness questionnaire was administered for data collection, and the data was analysed using descriptive statistics. Findings indicate that stakeholders are highly aware of inclusive education and that parents are the most aware among all categories of stakeholders. In terms of gender, female stakeholders proved to be more aware than their male counterparts. An influence of educational qualifications on awareness level is visible since stakeholders with a higher level of education demonstrated higher levels of awareness.
Keywords: awareness, inclusive education, stakeholders
Published in DKUM: 08.09.2025; Views: 0; Downloads: 6
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3. Introducing Public Participation Methods into the Pedagogical ProcessBarbara Pavlakovič Farrell, Marko Koščak, 2025 Abstract: The textbook "Introducing Public Participation Methods into the Pedagogical Process" highlights the importance of the involvement of different communities in processes for planning tourism development. In the introductory part, the concept of public participation in tourism planning processes is presented. The reasons for and levels of public involvement in development processes are explained. The textbook also presents examples of good practices in cooperation with the local community from Slovenia and abroad. The textbook then focuses on the public involvement process itself, where the individual stages of participation are described. Next, concrete advice is given regarding the organisation of events where the public are involved. In particular, public participation techniques, which can be used in cooperation with various stakeholders, are highlighted. At the end, the textbook presents examples of the inclusion of local participation in the study process at the Faculty of Tourism of the University of Maribor. It provides a draft work plan for future examples of including cooperation with communities in the study process.
Keywords: public participation, tourism planning, cooperation, stakeholders, public participation techniques
Published in DKUM: 25.08.2025; Views: 0; Downloads: 6
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4. Sustainable supply chains : designing a requisite holistic modelIgor Perko, Giovanna del Gaudio, Vojko Potočan, 2025, original scientific article Abstract: Our study explored the relationships between supply chain (SC) members and theirlocal and global stakeholders in achieving sustainability goals based on requisite ho-listic analysis and system dynamics modeling, which goes beyond the previous at-tempts to improve SC sustainability. In this research, we first developed a model thataddresses the basic holistic treatment of SC sustainability; in a second model of sus-tainable SC (SSC), we then considered requisite holistic interactions among its stake-holders. We used the theory-based viable system model to diagnose the proposedholistic model of SSC. The results show that especially the low-tier SC members re-quire supporting frameworks to develop and maintain the capacity for sustainable in-teractions with nature and society. These supportive frameworks should be providedby the regulatory bodies, society, and nature representatives to surpass the limitedSC profit-oriented incentives and structures. The implications of the proposed modelsare aimed at developing supportive SC sustainable policies and improving the capaci-ties of SC members to coexist with local social and natural environments. Regulators,society, and the natural environment representatives can apply the proposed modelsto establish new policies for sustainable interactions between SC members and othersocietal stakeholders.
Keywords: requisite holism, stakeholders, supply chain, sustainability, systems thinking, viable systems model
Published in DKUM: 01.07.2025; Views: 0; Downloads: 3
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5. Impact of logistics trends on freight transport development in urban areasTomislav Letnik, Katja Hanžič, Giuseppe Luppino, Matej Mencinger, 2022, original scientific article Abstract: City logistics is subject to constant development, generated by new logistics trends and
high customers’ expectations. With the aim of creating an effective, acceptable, and sustainable city
logistics policy, it is therefore essential to understand logistics trends and their expected impact on
the development of urban freight transport in the future. In this paper, we explore and compare the
expectations of public authorities, business, and academia regarding the short-, medium-, and longterm impacts of different logistics trends on urban logistics. Following a literature review, the expert
survey was used to assess the expected impact and time horizon. According to the respondents,
“e-commerce”, “automated vehicles”, “electric vehicles”, “grey power logistics”, “omni-channel
logistics”, and the “desire for speed” will have the greatest impact on urban freight transport in
the future. An interesting observation concerns some differences of opinion between public and
private stakeholders. In general, the business community believes that the identified trends will have
a greater impact on urban logistics in a shorter period of time, while public authorities believe that
the mentioned trends will have a less strong impact on urban logistics in a longer time scale. This
shows the need for more active collaboration between them in the policy-making process.
Keywords: logistics trends, urban freight, policy making, stakeholders’ perspective
Published in DKUM: 14.03.2025; Views: 0; Downloads: 11
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6. A strategic model for sustainable business policy developmentTjaša Štrukelj, Jelena Nikolić, Dejana Zlatanović, Simona Sternad Zabukovšek, 2020, original scientific article Abstract: Growing importance of sustainable development, corporate social responsibility and business ethics requires various types of contemporary organisations innovation. This research assesses the problem related to business policy innovation (BPI), which represents organisational governance determination. The main purpose of the paper is to qualitatively and quantitatively present a new, requisitely holistic strategic model of the soft factors influencing BPI, which interdependently incorporates changes in organisational values, culture and business ethics, as well as stakeholders’ interests reconciliation, thus determine soft possibilities for more sustainable business policy, management and practice. While the relevance of these factors for business policy is in the literature widely recognized, there is a small amount of empirical research on their influence on BPI. To mitigate this research gap, advanced structural equation modelling (SEM) based partial least squares (PLS) method was used for analysing data of 734 organisations in Slovenia, the EU state. The research results show that researched soft factors organisational values, culture and stakeholders’ interests reconciliation statistically confirmed influence BPI. Thus, these recognitions can be used as the basis for strategic managerial decision making towards social responsibility and sustainability of an organisation. Reasons why it has not been statistically confirmed that business ethics influence BPI needs to be investigated in future research.
Keywords: business policy, governance, sustainability, values, culture, ethics, stakeholders’ interests, innovation, Slovenia
Published in DKUM: 18.12.2024; Views: 0; Downloads: 21
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7. Heritage tourism, retail revival and city center revitalization : a case study of Koper, SloveniaArmand Faganel, Beti Reisman, Tina Tomažič, 2023, original scientific article Abstract: The focus of the paper is the revitalization of a heritage city center and the significance of retail trade and cruise ship tourism within this context. Fundamental concepts have been presented in the literature review and explored the factors contributing to the decline of old city centers. The empirical section of the paper comprises a case study that highlights a specific municipality's efforts to revive its heritage city center. The main attraction in Koper is its well-preserved medieval city center with five centuries old Venetian architecture. An analysis of the municipality's initiatives has been made and a qualitative study that investigates the perceptions and experiences of stakeholders regarding the situation and the municipality's actions to preserve commercial activity in the city center. The results of the semi-structured interviews conducted with three distinct stakeholder groups were analyzed using the qualitative content analysis method. The findings reveal that the chosen municipality has achieved relative success in revitalizing its heritage city. Concurrently, stakeholders' perspectives were utilized to identify potential drawbacks and explore opportunities for mitigating them. The paper concludes by presenting theoretical and methodological contributions to the field of heritage city centers revitalization, not only in the selected municipality but also beyond. These insights inform the appropriate sustainable policy development and marketing strategy.
Keywords: revitalization, retail trade, marketing strategy, city center, stakeholders, heritage
Published in DKUM: 04.06.2024; Views: 137; Downloads: 47
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8. Requirements for establishing energy hubs : practical perspectiveMahmoud A. Hammad, Sara El Gazzar, Borut Jereb, Marjan Sternad, 2023, original scientific article Abstract: The global economy has barely begun to recover from the effects of the COVID-19 pandemic, only to be thrown into a new crisis because of the Russian-Ukrainian war. The war exacerbated the energy problem by causing a shortage of energy supplies for the EU and other countries, affecting quality of life. As a result, establishing energy hubs for collecting, processing, storing, and transiting energy resources between producing and consuming countries has become imperative to manage energy supplies efficiently. However, previous studies have not yet addressed the requirements for setting up energy hubs from a practical point of view. Therefore, this paper investigates the requirements for the establishment of energy hubs, particularly for oil and gas, from a practical perspective. The researchers conducted 13 semi-structured interviews with different energy stakeholders. Using the SWOT analysis matrix tool, the findings assessed the current state of the global oil and gas market, and the main practical requirements for the establishment of energy hubs were identified, along with the elements for implementation. Furthermore, the article highlighted the most pressing practical issues confronting the establishment of energy centres. Finally, the paper laid out a comprehensive practical framework based on the industry practitioners’ views to help establish energy hubs. The framework provides a possible guide for countries to establish energy hubs based on the main requirements outlined in this study. It can also improve the diversity, flexibility, and security of energy supply, especially for countries that rely on sole suppliers, such as the EU.
Keywords: energy hubs, energy stakeholders, diversification of energy supplies, security and sustainability of energy supply, European Union countries, Russian-Ukrainian war
Published in DKUM: 19.04.2024; Views: 296; Downloads: 12
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9. Cultural events as tools of developing sustainable tourism in rural areas : the case of Sevnica in SloveniaJasna Potočnik Topler, 2021, original scientific article Abstract: The purpose of this article is to identify cultural tourism as one of the best practices that can help in the implementation of the Strategy for Sustainable Growth of Slovenian Tourism (2017 - 2021) and to examine the role of cultural events as tools for the development of sustainable tourism. The latter is one of the main trends in the tourism sector, at least in the European context and also in Slovenia as a member country of the European Union. The challenge of developing sustainable tourism destinations is considerable in rural areas, where local communities must be closely observed and by all means included in the decision-making process on future tourism development. This is of the utmost importance as tourism is much more than an economic activity. Therefore, key decision-makers need to be aware that tourism activities affect all local people and many areas of their life and that the role of tourism in rural areas is to improve the quality of life of the local population. Since at least some form of culture can be found in every village, small (rural) tourist destinations often find important opportunities for sustainable tourism development in organizing cultural events, which lead to greater community visibility, cultural branding of the destination, which is significant and also several business opportunities. On the case of Sevnica, this article aims to demonstrate that there is great potential for further development of cultural tourism and its subtypes in Slovenia by further developing cultural tourism and various tourism products based on rich cultural heritage.
Keywords: cultural events, cultural tourism, sustainable tourism, preserving heritage, local stakeholders, Sevnica, Slovenia
Published in DKUM: 23.01.2024; Views: 342; Downloads: 43
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10. The simplification of public administration : a managerial perspectiveGuido Modugno, Michele Bertoni, Bruno De Rosa, 2022, original scientific article Abstract: The paper addresses the issue of complexity in the administrative processes
of public institutions: in particular, accounting routines and processes are
examined. Back-office activities, although having a mere supporting role
in the delivery of public services, absorb a relevant part of the resources
of public institutions. The aim of the paper is to analyse the factors that
contribute to the enhancement of complexity of these activities. The paper
is based on an in-depth analysis of two Italian public organisations: a
university and an ASP (agency for services to persons). Italy is an interesting
context since simplification policies have been adopted in the country at
central government level and in specific sectors of public administration,
however, at the institutional level, simplification initiatives depend on the
initiative of the single organisation. The cases described in this paper show
that complexity stems from the need for inspectory controls (which is typical
of the law) as well as from the volume of information requested (which is
typical of management studies) for different stakeholders and at different, yet
correlated, levels. The paper suggests that public management scholars have
the opportunity and the burden of a contribution in this field.
Keywords: simplification, support activities, processes, public administration, stakeholders
Published in DKUM: 19.06.2023; Views: 323; Downloads: 19
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