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1.
Corporate social responsibility and creative performance : the effect of job satisfaction and organizational citizenship behavior
Amro Al-Madadha, Farah Shaheen, Lina Alma’ani, Natalie Alsayyed, Ahmad Samed Al-Adwan, 2023, original scientific article

Abstract: Purpose: The purpose of this study is to examine how employee perceptions of corporate social responsibility (CSR) can enhance creative performance in an organization both directly and indirectly through job satisfaction and organizational citizenship behavior. This will allow organizations to consider the different factors influencing creative performance, and how these factors can be utilized in a beneficial manner for the organization. Methods: The data for this study was collected via a survey among three telecommunication companies. The valid responses amounted to 344 junior employees. The data was then analyzed to test the hypotheses through structural equation modeling (SEM). Results: The findings of this study indicated a direct positive significant relationship between employee CSR perceptions and creative performance. As well as a positive correlation between employee CSR perceptions and extrinsic and intrinsic job satisfaction. Furthermore, supporting the indirect effects of job satisfaction and organizational citizenship behavior. Moreover, a positive correlation between job satisfaction and organizational citizenship behavior was found. Finally, organizational citizenship behavior and creative performance showcased a positive correlation as well. Conclusion: Organizations should consider the impact of employee CSR perceptions on creative performance, indirectly through extrinsic and intrinsic job satisfaction and organizational citizenship behavior to achieve higher levels of creative performance within their organizations.
Keywords: employee CSR perceptions, job satisfaction, creative performance, corporate social responsibility, creativity, organizational citizenship behavior
Published in DKUM: 09.10.2025; Views: 0; Downloads: 1
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2.
Corporate social responsibility promotes organisation citizenship and pro-environmental behaviours : the employee’s perspective
Afshan Gull Khan, Muhammad Azeem Qureshi, Kanwal Hussain, Zuhair Abbas, Saima Munawar, 2023, original scientific article

Abstract: Background: Organisations in the contemporary workplace lack meaningful work and life, resulting in psychological and physical pain for workers. Employees seek organisations that align their daily work activities with society. Partially limited research exists on the relationship between corporate social responsibility (CSR) and employee work-related attitudes, especially with the mediating mechanism of employee work meaningfulness (EWM) and organisation identification (OID) in developing country contexts such as Pakistan. This study has used Social Learning Theory (SLT) and Social Identification Theory (SIT). Methods: Data were collected through a sample of 154 employees in two waves from multiple sectors in Karachi, Pakistan, using non-probability, purposive sampling. The PLS-SEM, along with IBM-SPSS, was run for data analysis. Results: The results demonstrated that Corporate social responsibility (CSR) has a significant positive relationship with employee work-related attitudes. CSR affects organisational citizenship behaviour (OCB) and pro-environmental behaviours (PEB) through the mediation mechanism of employee work meaningfulness (EWM) and organisational identification (OID). Conclusion: This study contributes to the nascent literature by establishing that EWM and OID mediate the effect of CSR on OCB and PEB. Furthermore, this study utilizes two primary theoretical lenses and provides a novel contribution to the current literature. Finally, this study provides valuable insights to policymakers, businesses, and society.
Keywords: work-related attitudes, corporate social responsibility, employee work meaningfulness, organisational citizenship behaviour, pro-environmental behaviours
Published in DKUM: 08.10.2025; Views: 0; Downloads: 2
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3.
Can corporate social responsibility contribute to bankruptcy prediction? : evidence from Croatia
Adriana Galant, Robert Zenzerović, 2023, original scientific article

Abstract: Background/Purpose: Companies are becoming aware of the fact that corporate social responsibility (CSR) is becoming the imperative of their sustainable business model despite the potential costs it could generate. Researchers are mostly focused on estimating the relationship between CSR and financial performance where most of the findings indicate their positive relationship. This paper expands existing research and focuses on the relationship between CSR and the risk of bankruptcy using the data from 102 midsize and large companies from non-financial sectors using the data for four years. Research expands existing studies on the EU level according to the fact that most of the existing studies are performed among US companies. Method: Descriptive statistics and SEM-PLS methodology was used to compare and analyze financial data with data collected from 7 groups of stakeholders. Results: Research results indicate that the relation between CSR and the risk of bankruptcy is negative. Conclusion: Becoming a socially responsible company is in the best interest of all stakeholders because CSR activities contribute to financial stability and maintenance of going concern assumption.
Keywords: corporate social responsibility, bankruptcy prediction, Altman Z’ score, SEM-PLS methodology
Published in DKUM: 26.09.2025; Views: 0; Downloads: 2
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4.
Transition from CSR to ESG in tourism – a bibliometric analysis
Petra Putzer, Alexandra Posza, 2024, original scientific article

Abstract: Background and Purpose: The study examines whether the growing popularity of the ESG (Environmental, Social, and Governance) approach could result in the decline or disappearance of the CSR (Corporate Social Responsibility) concept, which has encountered numerous challenges in practical implementation, and what the main sustainability issues are, helping to examine where the transition is, what elements already exist and where there are gaps. The question is analysed in the context of the tourism sector. Methods: The empirical research methodology used is bibliometric analysis, which involves 924 studies using Publish or Perish (PoP) software and the PRISMA methodology. Results: The analysis has explored the relationship between sustainability and tourism, as well as between tourism and ESG. The bibliometric maps reveal a strong relationship between CSR and ESG concepts in the study area. Conclusion: The study highlights that ESG does not replace CSR but rather provides a measurement and framework for it to address its problems. In the tourism sector, the ESG field is dominated by the first ‘E’ pillar, meaning that sustainability is mainly focused on environmental and natural aspects, while social or even economic sustainability, and ethics are less prominent. The study provides suggestions for future research and useful information for policy makers, and tourism managers, organizations.
Keywords: sustainable tourism, corporate social responsibility, sustainability transition, bibliometric analysis
Published in DKUM: 13.08.2025; Views: 0; Downloads: 1
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5.
Hybrid reality development - can social responsibility concepts provide guidance?
Igor Perko, 2021, original scientific article

Abstract: Purpose: This paper aims to define hybrid reality (HyR) as an ongoing process in which artificial intelligence (AI) technology is gradually introduced as an active stakeholder by using reasoning to execute real-life activities. Also, to examine the implications of social responsibility (SR) concepts as featured in the HyR underlying common framework to progress towards the redefinition of global society. Design/methodology/approach: A combination of systemic tools is used to examine and assess the development of HyR. The research is based on evolutionary and learning concepts, leading to the new meta-system development. It also builds upon the viable system model and AI, invoking SR as a conceptual framework. The research is conducted by using a new approach: using system dynamics based interactions modelling, the following two models have been proposed. The state-of-the-art HyR interactions model, examined using SR concepts; and a SR concept-based HyR model, examined using a smart vehicle case. Findings: In the HyR model, interaction asymmetry between stakeholders is identified, possibly leading to pathological behaviour and AI technology learning corruption. To resolve these asymmetry issues, an interaction model based on SR concepts is proposed and examined on the example of an autonomous vehicle transport service. The examination results display significant changes in the conceptual understanding of transport services, their utilisation and data-sharing concepts. Research limitations/implications: As the research proposal is theoretical in nature, the projection may not display a fully holistic perspective and can/should be complemented with empirical research results. Practical implications: For researchers, HyR provides a new paradigm and can thereby articulate potential research frameworks. HyR designers can recognise projected development paths and the resources required for the implication of SR concepts. Individuals and organisations should be aware of their not necessarily passive role in HyR and can therefore use the necessary social force to activate their status. Originality/value: For the first time, to the best of the author’s knowledge, the term HyR is openly elaborated and systemically examined by invoking concepts of SR. The proposed model provides an overview of the current and potential states of HyR and examines the gap between them.
Keywords: artificial intelligence, social responsibility, systems thinking, cybernetics, hybrid reality, interactions model
Published in DKUM: 04.02.2025; Views: 0; Downloads: 243
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6.
The perception of sustainability competences in logistics and supply chains
Mateja Čuček, Sonja Mlaker Kač, Matevž Obrecht, Lazar Pavić, 2024, original scientific article

Abstract: The European Union (EU) has adopted a huge number of guidelines and policies to promote sustainability in different sectors. The study focuses on the twin green and digital transformation, which is particularly highlighted in the context of the European Green Deal, a comprehensive strategy to tackle climate change and environmental degradation while embracing digital innovation for economic growth and societal progress. These guidelines and policies show the EU's commitment to promoting sustainability in different sectors and to achieving the objectives of climate change, environmental protection and sustainable development. One of the areas that plays an important role for the individuals as well as for the economy is logistics and supply chain management. The main research question of this study is to investigate the relationship between the basic sociodemographic characteristics and their perception of the importance of sustainability competences in logistics and supply chains in the future. The study was carried using survey questionnaire on employees in the field of logistics and supply chains in Slovenia. The results show the main statistically significant differences in these perceptions are primary based on differences in employees demographic characteristics, such as gender, age and level of education of the employees.
Keywords: sustainable competences, sustainability, environmental impact, corporate social responsibility
Published in DKUM: 29.11.2024; Views: 0; Downloads: 23
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7.
The sustainable socially responsible society : well-being society 6.0
Simona Šarotar Žižek, Matjaž Mulej, Amna Potočnik, 2021, original scientific article

Abstract: The purpose of this study is to introduce Sustainable Socially Responsible Society 6.0 as a new concept that is supposed to extend ‘Corporate Social Responsibility’ to the entire society for humankind to gain a new chance to survive beyond the dangerous neoliberalism that abuses the market and democracy to the benefit of very few humans—the richest one percent and a few around them—and beyond Society 5.0. This study aims to define the framework conditions of ‘Well-being Society 6.0’, where humans can both achieve and define their targeted quality of life, including work–life balance, etc. Mulej’s Dialectical Systems Theory provides requisite (i.e., sufficient and necessary) integrity/holism of approach that leads to a Sustainable Socially Responsible (SSR) Society without overlooking the necessity of personal, including managerial, responsibility. Most humans try to satisfy their basic survival needs by management, which is requisitely holistic; it can and shall contribute to setting the framework conditions, foremost with non-technological innovation management. The Economy for the Common Good can contribute to SSR Society 6.0, including ‘Well-being society’. In addition, in 2019–2021 humankind is experiencing the ‘new Corona Virus’ crisis, killing millions, but also enabling a crucial step toward a well-being society by returning worldwide economic governance from neoliberalism to Keynes-based state capitalism with no loud objections.
Keywords: human, industry 4.0, society 5.0, sustainability, social responsibility, sustainable socially responsible society, well-being, Well-being Society 6.0, new coronavirus
Published in DKUM: 22.10.2024; Views: 0; Downloads: 21
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8.
Technology and corporate social responsibility
Vojko Potočan, 2021, original scientific article

Abstract: This study examined the importance of technologies in advancing modern organizations’ corporate social responsibility (CSR). Drawing upon environmentalist and technological theories, we analyzed the shift from the traditional development of technology to the development of sustainable technologies for the further sustainable advancement of organizations. Technology has decisively influenced the development of humankind, but its research has traditionally excluded sustainable development issues. Newer technological visions have addressed the incorporation of technologies in all industries more comprehensively to solve social issues related to environmental protection and sustainable economic development. Such an orientation is followed by several conceptual solutions, such as the sustainable use of traditional technologies, development of sustainable technologies, and interdisciplinary treatment of sustainable technology to extend the CSR model. The results of our study have theoretical implications, highlighting the effects of technological development and new technologies on the course of further societal sustainable development. Practical implications include extending CSR’s Triple Bottom model with a technological dimension to improve organizations’ further sustainable operating and behavior.
Keywords: sustainable development, tradition technology, newest technologies, sustainable technologies, corporate social responsibility, sustainable organizations
Published in DKUM: 11.10.2024; Views: 0; Downloads: 7
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9.
Model of socially responsible transfer of parent organization culture to the subsidiary organization in a foreign cultural environment concerning internal communication, stress, and work satisfaction
Darja Kukovec, Borut Milfelner, Matjaž Mulej, Simona Šarotar Žižek, 2021, original scientific article

Abstract: The organizational culture is a significant construct in a time of change during the organizational transition, and it plays an important role in achieving goals of social responsibilities, which is an important part of sustainability. The literature shows the gap of socially responsible transfer of organizational culture with the impact on employee’s well-being. The cultural changes of the organization during the transition are particularly in connection with the impact on internal communication where organizational culture presents a part of values, norms, and ethics, which influences successfully implemented changes and in such a way has an influence on the stress and work satisfaction. The main purpose of the presented study is the development of the model of socially responsible transfer of organizational culture to the foreign subsidiaries on a basis of adjusted internal communication, which reduces stress and increases work satisfaction. Impacts of organizational culture on internal communication, stress, and work satisfaction are clearly presented, as well as inter-related impacts of the constructs concerning national culture, leadership, and organizational knowledge. Thus, the new holistic model of socially responsible transfer of the parent organization culture to foreign subsidiaries clearly defines steps of organizational culture, internal communication, stress management, and work satisfaction. Managerial implications are discussed.
Keywords: organizational culture, internal communication, work stress, work satisfaction, organizational change, organizational transfer, social responsibility, sustainability
Published in DKUM: 16.09.2024; Views: 14; Downloads: 16
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10.
Students’ values, professional socialization and the mental gap of corporate social responsibility perceptions
Nikša Alfirević, Vojko Potočan, Zlatko Nedelko, 2021, original scientific article

Abstract: This paper examines how values and professional socialization in business schools impact the formulation of students’ contextualized view of social responsibility. We propose the empirical concept of a mental gap between the existing and the wished-for level of a business school’s corporate social responsibility and estimate it empirically by using a sample of business school students from Central and South East Europe. Results show that students wish their business schools to reduce their current orientation toward economic outcomes and focus on environmental and social responsibilities. We interpret those empirical results in terms of the students’ wish to balance achieving economic prosperity and enjoyment of life with the prosocial outcomes of their education. New student generations’ perception of corporate social responsibility is not shaped by the professional socialization patterns but rather by the own perceptions, which can be influenced by experiential approaches to academic teaching and learning. Based on these empirical results, implications for academic practice and future research are explored.
Keywords: students, education, social responsibility, economy, culture, human learning, psychological attitudes
Published in DKUM: 06.08.2024; Views: 91; Downloads: 9
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