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1.
Some theoretical aspects of trust, relationship commitment and cooperation
Sonja Mlaker Kač, 2013, independent professional component part or a chapter in a monograph

Abstract: In this paper we theoretically discuss some aspects of three important and mutually connected notions: the trust, the relationship commitment and the cooperation. All three concepts are crucial for success in todayʼs business world. All three concepts and terms are very complex, with several different definitions. We discuss them in article in detail, here we will only define them briefly. Trust is defined as 'a willingness to rely on an exchange partner in whom one has confidence' (Moorman, Despande, Zaltman, 1993: 83). Relationship commitment can in our discussion be defined as 'an exchange partner believing that an on-going relationship with another is as important as to warrant maximum efforts at maintaining it' (Morgan and Hunt, 1994: 23). And cooperation is defined as situations in which different partners work together so that they can achieve mutual goals (Anderson and Narus, 1990). Allthree concepts are very important in inter-organisational relationships andin achieving a competitive advantage.
Keywords: trust, relationship commitment, cooperation, competitive advantage
Published: 10.07.2015; Views: 938; Downloads: 63
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2.
Influence of relationship commitment and trust on collaborative behaviour in supply chains
Sonja Mlaker Kač, Irena Gorenak, Vojko Potočan, 2015, original scientific article

Abstract: The paper discusses theoretically and examines empirically the influence of the relationship commitment on collaborative behaviour in supply chains. In today's unstable business environment companies should collaborate to achieve mutual goals and competitive advantage. Defining relationship commitment and collaboration in supply chains (from social exchange theory point of view) is the basis of the research of this paper. Our aim is to examine the influence of relationship commitment on collaboration in supply chains in Slovenian economy. The qualitative research part discusses if the relationship commitment between partners in supply chain influences the collaborative behaviour between partners and which are the antecedents of relationship commitment. The research is based on a quantitative analysis of the online questionnaire survey made on the Slovenian economy. The research results show strong influence of trust and relationship commitment on collaboration between partners in supply chains.
Keywords: business ethics, relationship commitment, trust, collaborative behaviour, supply chains
Published: 02.06.2017; Views: 371; Downloads: 191
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