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Uvajanje računalniško podprte proizvodnje
Uroš Trupej, 2013, undergraduate thesis

Abstract: V svoji diplomski nalogi sem se osredotočil na uvajanje računalniško podprte proizvodnje in kakšne prednosti prinaša. Računalniško podprta proizvodnja združuje moderno računalniško tehnologijo z naprednimi obdelovalnimi stroji in povezavo z informacijskim sistemom, kjer je človek še vedno vodilo napredka. Na teoretičnem primeru sem prikazal kakšne spremembe mora neko podjetje opravit in kakšne pogoje mora zadostiti, da lahko uvede računalniško podprto proizvodnjo.
Keywords: RIP - Računalniško integrirana proizvodnja, CIM - Computer integrated manufacturing, CAD - Computer Aided Design.CAM - Computer Aided Manufacturing, CAE - Computer Aided Engeneering, CAQ - Computer Aided Quality Assurance, CAPP - Computer Aideded Process Planning, CABS - Computer Aideded Business Sysytem, CAST - Computer Aideded Storagee and Transport, CNC - Computer Numerical Control, POS - Prilagodljivi obdelovalni stroji
Published: 16.10.2013; Views: 1055; Downloads: 150
.pdf Full text (2,14 MB)

3.
Process quality indicators in family medicine
Danica Rotar-Pavlič, Maja Sever, Zalika Klemenc-Ketiš, Igor Švab, 2015, original scientific article

Abstract: Background: The aim of our study was to describe variability in process quality in family medicine among 31 European countries plus Australia, New Zealand, and Canada. The quality of family medicine was measured in terms of continuity, coordination, community orientation, and comprehensiveness of care. Methods: The QUALICOPC study (Quality and Costs of Primary Care in Europe) was carried out among family physicians in 31 European countries (the EU 27 except for France, plus Macedonia, Iceland, Norway, Switzerland, and Turkey) and three non-European countries (Australia, Canada, and New Zealand). We used random sampling when national registers of practitioners were available. Regional registers or lists of facilities were used for some countries. A standardized questionnaire was distributed to the physicians, resulting in a sample of 6734 participants. Data collection took place between October 2011 and December 2013. Based on completed questionnaires, a three-dimensional framework was established to measure continuity, coordination, community orientation, and comprehensiveness of care. Multilevel linear regression analysis was performed to evaluate the variation of quality attributable to the family physician level and the country level. Results: None of the 34 countries in this study consistently scored the best or worst in all categories. Continuity of care was perceived by family physicians as the most important dimension of quality. Some components of comprehensiveness of care, including medical technical procedures, preventive care and health care promotion, varied substantially between countries. Coordination of care was identified as the weakest part of quality. We found that physician-level characteristics contributed to the majority of variation. Conclusions: A comparison of process quality indicators in family medicine revealed similarities and differences within and between countries. The researchers found that the major proportion of variation can be explained by physicians' characteristics.
Keywords: family physician, process quality, comparison
Published: 28.06.2017; Views: 166; Downloads: 54
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4.
Opportunities for the applications of FMEA Model in logistics processes in Bulgarian enterprises
Maria Vodenicharova, 2017, original scientific article

Abstract: The article explores the use of FMEA method in the logistics processes in manufacturing plants in Bulgaria. The surveyed enterprises have a system ISO 9001 and apply different methods of analysis and assessment of logistics processes. The purpose of this study is to present a model for improving the reliability of logistics processes through the FMEA (Failure Mode and Effect Analysis) method. An inquiry among 14 organizations in the implementation of FMEA was conducted. The results show that FMEA is not used for assessment in logistics processes and provides useful insights for decision-making to improve the reliability of supply. A framework based on the survey is presented for determining the reliability of logistics processes in manufacturing plants. The study demonstrates the applicability of the method in logistics processes and the role FMEA can play in assessing logistics processes.
Keywords: failure mode effects and analysis (FMEA), logistics process, quality
Published: 17.11.2017; Views: 395; Downloads: 90
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5.
A successful CRM implementation project in a service company
Franka Piskar, Armand Faganel, 2009, original scientific article

Abstract: Customer relationship management - CRM implementations increased rapidly in Slovenia in the last few years, following the trends elsewhere. Studies reporting how the implementation project goes on before, between and after the implementation are scarce. We offer a thorough case study analysis of the CRM implementation with a positive outcome in a Slovene service company. Case study demonstrates that CRM implementation is a holistic and complex concept, which means that it is not merely an integration of new information technology, but everything that happens around the business processes changes. We recommend that the company has already established a process approach and the orientation toward customers. Study showed the need for efficient leadership, acquirement of resources and CRM strategy implementation control; trust to the software solution shouldn't be self-understood. Through implemented analytical CRM company can improve the relationship with customers, achieve larger information sharing between employees and accept better strategic decisions.
Keywords: customer relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, Slovenia
Published: 28.11.2017; Views: 301; Downloads: 42
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6.
Dimensions of decision-making process quality and company performance
Damjan Grušovnik, Alenka Kavkler, Duško Uršič, 2017, original scientific article

Abstract: This paper investigates the relationship between the dimensions of the decision-making process quality and company performance of top managers’ in Slovenia. We found out that companies whose managers exhibit an above-average dimension of openness of spirit in the quality of the decision making process, on average, have a higher stance on foreign markets as companies in which managers show a below-average open spirit. For the managers who work in companies that are present in foreign markets, we could confirm that there is a low/weak correlation between the dimension of effort of the decision-making process quality and the number of employees in a company.
Keywords: quality of the decision-making process, rationality, motivation, participation, exhaustivity of the information, managers effort, creativity and innovativeness, company stakeholders, company performance
Published: 03.05.2018; Views: 244; Downloads: 16
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