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Abstract: The recession has greatly affected the business operations of every undertaking, including healthcare organizations. Change is required. This also concerns the relationship towards employees in terms of their influence on the successful business operations of an organization. Among employees, physicians possess a special, now already traditional status; therefore, their influence needs to be taken advantage of. In the empiric part of the study, we have identified twelve key physician competencies, based on the rankings of physicians, which, in their mind, influence successful business operations of their respective healthcare organizations during an economic recession. The comparison of the collected results to the findings on intellectual charm of managers has indicated that the collected key competencies, that are creativity, quality, education and personal development, attitude towards others, team work and cooperation, communication skills, problem management, business integrity, motivation and stimulation, multidisciplinary thinking, attitude towards culture and ethics, and acceptance of differences, form a whole which is named the intellectual charm of physicians.
Keywords: intellectual charm, physician competencies, successful business operations, healthcare organizations, factor analysis
Published in DKUM: 10.07.2015; Views: 1461; Downloads: 376
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