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Identification of Challenges and Best Practices for Including Users with Disabilities in User-Based Testing
Boštjan Šumak, Katja Kous, Loïc Martínez-Normand, Jãnis Pekša, Maja Pušnik, 2023, original scientific article

Abstract: Despite efforts to promote digital inclusion for all, individuals with disabilities continue to experience a significant digital divide. Developing usable and accessible solutions also demands conducting user-based testing with real end users, particularly for users with disabilities, to detect and address real problems and barriers they experience and improve usability and accessibility based on their feedback through a user-centered approach. When including users with disabilities in user testing, additional attention must be paid to ensure that the testing is planned and carried out in such a way as to enable the successful and efficient integration of users with disabilities. In doing so, it is necessary to consider various restrictions related to users’ disabilities. By conducting a systematic literature review, we collected and analyzed the challenges of including users with disabilities in user-based testing and best practices that researchers can apply in future user-based testing with users with disabilities. In the existing literature, a positive trend toward publishing articles describing testing with users with disabilities is noticeable. There is also an apparent need for more reporting on some phases of the testing studies. The main result of this study is a list of challenges and best practices that are important in the different phases of user-based testing with users with disabilities.
Keywords: UX evaluation, inclusive UX evaluation, inclusion of persons with disabilities, accessibility
Published in DKUM: 12.12.2023; Views: 397; Downloads: 21
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The influence of social entrepreneurship on the increase of social inclusion in Bosnia and Herzegovina
Anita Šimundža, Jožica Knez-Riedl, Vesna Čančer, 2016, original scientific article

Abstract: Social entrepreneurship is an idea that has awakened much interest in recent decades, because it is based on different approaches of classical economic understanding. Initiatives of social entrepreneurship are always associated with humane ideas, aiming at the general social well-being, as opposed to traditional entrepreneurship, in which the profit is the primary goal and the main measure of success. Human Development Report: Social Inclusion in Bosnia and Herzegovina showed that over 50% of the population was socially excluded, on various grounds. Among the most vulnerable were the persons with disabilities and young people. Bearing in mind these facts, the main goal of our research was to explore and to present possibilities for overcoming social exclusion through highlighting the influence of the development of small and medium enterprises on the increase of social inclusion. The research included a survey among 20 institutions related to the field of social entrepreneurship, 100 non-governmental organizations and 100 small and medium enterprises. By using simple logarithmic regression, we partially confirmed that development of small and medium enterprises significantly influences the increase of social inclusion in Bosnia and Herzegovina.
Keywords: social entrepreneurship, social enterprises, persons with disabilities, young people, social inclusion
Published in DKUM: 06.07.2017; Views: 1520; Downloads: 391
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