Case studies of independent audits of police financial operations by the Court of Audit of the Republic of SloveniaBojan Tičar
, Jona Koren Fric
, 2020, original scientific article
Abstract: Purpose: This paper presents an overview of audit-case studies of the Slovenian Court of Audit where the audit subjects were Police financial operations. In relation to other state authorities, the Court of Audit of the Republic of Slovenia is an autonomous and independent state authority that supervises the use of public funds. The Court of Audit supervises all bodies and authorities in Slovenia that are users of public funds, including the Police. Design/Methods/Approach: Research design of this paper is the set of three research methods used in collecting data and analysing findings. First method is descriptive analysis of legal regulations. Second research method is case-study analysis. Third research method is observational study based on direct interview. Synthesis is presented in the conclusions. Findings: The Court of Audit reviews the credibility of the response report of auditee after audit. If the Court of Audit assesses that the remedial actions were not satisfactory and that the user of public funds violated the obligation to ensure operational efficiency, the Court of Audit may issue a call for remedial action and serve such on the competent authority, which can take measures against the auditee. As the Police are a direct user of public funds, the Court of Audit has the power to carry out an audit of the operations of the Police based on the law. The Police as whole have never been the subject of a regularity or performance audit by the Court of Audit. Research Limitations / Implications: We have limited analysed in details only those cases where police units were subjects of audit performed by Slovenian Court of Audit. Originality/Value: The Police have been the subject of three audits in time from beginning of Court of Audit operations and today. These cases are presented in the quality analysis. Based on this quality analysis, authors have also addressed some questions directly to the Court of Audit of the Republic of Slovenia, i.e., in the form of a directed interview. The questions concerned external audits of Police operations by the Court of Audit and an assessment of the cooperation of the Court of Audit with the Police. Our research results are presented in the end of this article. In conclusion, the standpoints of the Court of Audit in fact support our previous findings presented in this paper.
Keywords: Slovenian Police, Slovenian Court of Audit, mandatory audits, regularity audits, performance audits, legal regulation of the Court of Audit
Published in DKUM: 11.06.2021; Views: 354; Downloads: 8
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Notaries' escrow services in selling real estate in the Republic of SloveniaBojan Podgoršek
, 2020, original scientific article
Abstract: Notary's escrow is a legal relationship between the notary and the parties to the underlying legal transaction, which is generally a sales agreement. Notary's escrow is regulated with mandatory statutory rules commissioning public notaries and the rules of the mandate agreement. Mutual obligations of the parties to the underlying legal transaction in and of themselves do not influence the notary's obligations under a notary's escrow agreement unless they are included in the notary's escrow agreement as a constituent part thereof. Slovenian legislation stipulates the general conditions of notaries' operations. However, it does not stipulate specific conditions that must be fulfilled in order to place documents, funds and securities into escrow with a notary, nor does it stipulate the mandatory component elements of the escrow order. Therefore, The Slovenian regulation of notary's escrow should be supplemented.
Keywords: escrow services, notaries' escrow services, notary escrow of funds, notary escrow of documents, selling real estate, conditions of notary's escrow, risk of non-performance, legitimate interest for notary escrow
Published in DKUM: 15.01.2021; Views: 311; Downloads: 0
Ples kot izhodišče za grafično ustvarjanjeTeja Kodela
, 2019, master's thesis
Abstract: V magistrskem delu raziskujemo, kako in zakaj je lahko ples osnova za ustvarjanje v grafični tehniki monotipija. Osredotočili smo se na telo in korake plesalke ali plesalca, ki preko gibanja puščajo sledi. Poleg tega smo vključili še glasbo in na ta način povezali tri različna umetniška področja.
Magistrska naloga je sestavljena iz treh delov: v prvem delu so predstavljeni umetniki, ki so se ukvarjali z raziskovanjem gibanja človeškega telesa v povezavi z likovno in vizualno umetnostjo. Predstavili smo načine izražanja in medije, v katerih so predstavljena njihova umetniška dela. V magistrskem delu se osredotočamo na gibanje človeškega telesa, zato smo v prvem delu več poudarka dali performansu (performance art), plesu, glasbi in grafični tehniki monotipiji, s katero smo to gibanje lahko prikazali. Umetnike in pojme smo predstavili teoretično in zgodovinsko.
V drugem delu magistrskega dela je predstavljena delavnica, ki smo jo izvedli z dijaki. Pod našim mentorstvom so svobodno, brez koreografije, plesali na izbrano glasbo, sami pa so določili tudi barvo. Zanimalo nas je, kaj so ob plesnem izražanju občutili in kakšna je bila njihova celotna izkušnja delavnice. S predstavitvijo grafike na sodoben način smo se želeli poglobiti v njihov svet, se jim približati in jih razumeti. Poleg tega smo predstavili različne vrste plesa, barve, zvrsti glasbe ter analizo nastalih grafičnih del dijakov.
V tretjem delu predstavljamo svoja grafična dela narejena s pomočjo izbranih družabnih plesov. V tem delu se osredotočamo na likovno analizo različnih monotipij, ki so narejene na dva načina: z vnaprej določenimi koraki in svobodnim izražanjem. Zanimala nas je razlika med tema dvema pristopoma.
Menimo, da je smiselno povezovanje različnih vrst umetnosti, saj smo skozi izvedbo delavnice ugotovili, da je takšno likovno izražanje za mladostnike zelo zanimivo in koristno.
Keywords: Performance art, grafika, ples, glasba, barve
Published in DKUM: 28.01.2020; Views: 832; Downloads: 111
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The impact of nurses` emotional intelligence on effective nursing leadership: a narrative literature reviewPatricija Lunežnik
, 2019, undergraduate thesis
Abstract: Introduction: The interest of this diploma work was to find out, how emotional intelligence of nurses influences effective nursing leadership in order to improve patient care and working conditions for nurses.
Methodology: A descriptive working method with a systematic approach of searching the literature was used. International databases CINAHL, MEDLINE, Web of Science, ASSIA and PsycINFO were searched, covering the period from January 2009 to April 2019. Prisma was used for reporting evidence in a narrative review. Articles were screened by title, abstract and full text.
Results: 406 records were identified through the database search, 18 records were identified manually. After removing the duplicates, 350 records were identified and screened by title. 89 records were screened by abstract and 36 records by full text. Suitable articles (n = 15) were analysed according to the aim, methodology, sample and results. They were also evaluated regarding hierarchy of evidence and the narrative review was made.
Discussion: We discovered that there is an important link between effective leadership and emotional intelligence. Good emotional intelligence reduces stress, promotes effective communication and improves performance. Developing high emotional intelligence may be the most important part of effective leadership, which is essential in nursing and critical for optimizing costs, access and quality of health care.
Keywords: job performance, job satisfaction, motivation, burnout, interpersonal relationships
Published in DKUM: 18.11.2019; Views: 839; Downloads: 195
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Social CRM adoption and its influence on customer relationship performance -SMEs perspectiveMarjeta Marolt
, 2018, doctoral dissertation
Abstract: Social media (SM) is challenging the traditional relationship between enterprises and customers. The flow of information has become multidirectional, interconnected and difficult to predict. In order to create superior customer experiences, enterprises need to systematically use SM together with other customer relationship management (CRM) technologies. Customer loyalty and satisfaction can only be achieved through effective use of social media. Despite a rich body of literature on CRM innovation adoption, there is lack of research on social CRM adoption and its use, especially with regard to micro, small and medium-sized enterprises (SMEs). Specifically, studies focus either on the of social CRM adoption factors or on the impact of social CRM use on customer relationship performance. Therefore, there is a need for comprehensive representation of the entire chain of social CRM adoption constituted by the adoption factors, the extent of social CRM adoption and its influence on customer relationship performance.
The aim of this research is to provide a conceptual clarity of the extent of social CRM adoption and develop a research model for exploring the effect of different factors on the extent of social CRM adoption and the impact of the extent of social CRM adoption on customer relationship performance in the context of B2C SMEs. In order to achieve a more comprehensive overview of the phenomenon under investigation, this study employed an exploratory, sequential mixed method approach. Based on the literature review, semi-structured interviews were conducted with six purposefully selected B2C SMEs. The findings from the qualitative phase of the study were used to develop a research model that guided the quantitative phase of the study. The empirical data were collected using self-administrated questionnaires. The data analysis was based on 119 B2C SMEs in Slovenia.
The findings confirmed that social CRM is a complex phenomenon even for SMEs and suggest two-dimensional conceptualization of the extent of social CRM use: customer-facing processes and relational information processes. Regarding the factors of the extent of social CRM use our findings revealed that they are diverse, ranging from technological, organizational, to environmental. Furthermore, empirical evidence from this research also suggests that extensive use of social CRM positively affects customer relationship performance.
All in all, through the theoretical discussion and empirical assessment, the thesis provides more detailed insights into the B2C SMEs social CRM adoption situation and provides a basis for further research.
Keywords: social CRM, extent of social CRM adoption, adoption factors, customer relationship performance
Published in DKUM: 24.07.2018; Views: 1227; Downloads: 183
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Influence of Sustainable Quality Management on Organizational PerformanceMatjaž Maletič
, 2013, dissertation
Abstract: The purpose of this research is to present and test a conceptual framework to aid in understanding and explaining the relationship between sustainability practices and organisational performance. The relevant theoretical insights are presented first, followed by a discussion of the relationship between quality management and sustainability. An extensive literature review is conducted on key intersections of quality management and sustainability. The research further investigates the dimensions of sustainability practices through the review. It develops a reliable and valid instrument for the sustainability practice constructs, which could be beneficial for both practitioners and academicians. Based on the notion of exploitation and exploration concepts, the research delineates sustainability practices and proposes causal relationships between sustainability practices and organisational performance.
Furthermore, the conceptual framework is further discussed in terms of different outcomes related to sustainability performance, quality performance and business performance. One of the primary propositions of this framework is that the alternative relationships between sustainability practices (exploitation and exploration) and organisational performance depend on different factors, including environmental uncertainty, competitiveness, long-term orientation and institutional approaches. Therefore, the research is an attempt to cover the relatively less empirically explored area of the dynamics of corporate sustainability and organisational performance.
The empirical data for this study was drawn from a large-scale international survey based on the following countries: Slovenia, Spain, Serbia, Poland, and Germany. A total of 247 organisations participated in the survey.
The outcome of regression analyses provides the evidence that sustainability practices positively and significantly influence organisational performance. Regarding the antecedents of sustainability practices, our findings suggest that the main enablers for the successful adoption of sustainable practices are the support of top management, the integration of sustainability into vision and strategy, and the establishment of a sustainability centred culture.
Furthermore, empirical evidence from this research also confirmed the existence of ambidextrous orientation, suggesting that organisations that are able to simultaneously pursue exploratory and exploitative sustainability practices can also expect performance benefits. However, the results indicate that when organisations maintain relatively high levels of exploratory and exploitative practices, significant relationship between sustainability practices and organisational performance seems to disappear.
The results of the MANOVA analysis indicate that there are significant mean differences in organisational performance measures for low and high levels of sustainability practices. Therefore, by focusing on exploration and exploitation practices, organisations can expect to achieve higher performance outputs and outcomes. In addition to the direct influence of sustainability practices on the organisational performance, results also revealed that the innovation performance serves as a mediator in the relationship between sustainability practices and financial and market performance. This suggests that greater engagement in sustainability exploration and sustainability exploitation leads to greater innovation performance, which in turn leads to greater financial and market performance.
The results also support the contingency and institutional view with regard to the relationship between sustainability practices and performance rather than relying upon a ‘universal’ view of sustainability practices. For example, the results show that in moderate environmental contexts (moderate competitiveness and uncertainty) sustainability exploitation practices seem to be a predominant predictor of organisational performance. However, it appears that when the level of competitiveness increases, sustainabi
Keywords: corporate sustainability, sustainability exploitation, sustainability exploration, quality management, organisational performance
Published in DKUM: 12.06.2018; Views: 1379; Downloads: 110
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INTERACTION BETWEEN QUALITY MANAGEMENT, PRODUCTION AND MAINTENANCE PERFORMANCEDamjan Maletič
, 2015, doctoral dissertation
Abstract: Many organisations invest a considerable amount of capital and resources, implementing new techniques to improve their performance. An effective management of production and maintenance and processes is vital for economic viability and a long term survival of many industries. In fact, an effective and efficient maintenance process is essential to assure asset performance. With this recognition, the asset and maintenance management has become an indispensable element of strategic thinking of asset owners and asset managers.
This research aims to investigate the interaction between quality management, production and maintenance performance. The relevant theoretical foundations and research gaps are presented first, followed by development of a conceptual framework. The framework builds upon resource-based theory (RBT) literature to develop a conceptual framework, mainly to understand how company’s resources could contribute to company’s performance. Based on this theoretical underpinning two main research streams are studied, namely quality management in maintenance and asset management.
Different sources of data were utilized to answer the proposed research questions. The thesis includes two large-scale surveys (among Slovenian organizations as well as an international survey conducted in Slovenia, Sweden, Poland, Slovakia, Greece and Turkey) and two empirical case studies.
The outcome of regression analysis provides the evidence that quality management orientation is an important predictor of maintenance performance. By testing the impact of quality management orientation on maintenance performance, this research shows that strong foundation on quality management orientation is an effective way of improving maintenance performance.
Further, by examining continuous improvement in relation to maintenance performance, this research seeks to examine the role of quality management practices in achieving maintenance performance. In this regard it was found that continuous improvement signiﬁcantly and positively affects the maintenance performance. In addition, results of this research revealed a mediator effect of continuous improvement on the relationship between quality management orientation and maintenance performance.
Moreover, this research examines the relationship between physical asset management practices and sustainability and operational performance as well. The research is based on a premise that asset management, which comprises of risk management practices, performance assessment practices, life cycle management practices, policy & strategy practices, leads to improved organizational performance. The results of this research provide the evidence to support the hypotheses and to demonstrate that organizations can benefit from the implementation of asset management practices. The MANOVA furthermore provides interesting insights into the effects of asset management practices on the organizational performance. The results indicate that there are significant mean differences in organizational performance dimensions (as measured by the business performance, environmental performance, social performance and operational performance) for low and high levels of asset management practices. Therefore, by focusing on asset management practices, organizations can expect to achieve higher performance outcomes.
In addition a comparison between Slovenian and Polish data subset was performed. The results revealed some distinct elements, namely regarding the performance outcome. For example, the results indicate that Slovenian organizations achieved higher scores in business, environmental and operational performance, while Polish organizations achieved higher scores in social performance.
Keywords: quality management, asset management, maintenance, production, performance
Published in DKUM: 12.06.2018; Views: 1189; Downloads: 95
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Thinking in messages – determine key performance indicators and create environmental reportsEdeltraud Günther
, Daria Meyr
, Natalia Mikhalenok
, Pavel Pervov
, Elena Gerasimova
, Iurii Kholopov
, Elena Lukenyuk
, 2016, independent scientific component part or a chapter in a monograph
Abstract: Environmental reporting aims to measure, disclose and to be accountable to internal and external stakeholders about to what extent the company uses the functions of the environment and takes action to improve environmental performance. Thus, the communication of a company has two objectives: for internal stakeholders’ environmental performance is measured in order to prepare decisions of corporate management, for external stakeholders the reporting on the environmental management system, the environmental performance, the ecology orientation of the value-added steps, the dealing with stakeholders and process and product innovations as well as environmental objectives are in the foreground. Finally, it should be noted that environmental reporting is increasingly part of sustainability reporting.
Keywords: environmental management, environmental reports, performance indicators
Published in DKUM: 11.05.2018; Views: 972; Downloads: 61
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ISO 14000 - the purpose of environmental standard and its implementationBorut Jereb
, Matjaž Knez
, Darja Kukovič
, Tina Cvahte
, Matevž Obrecht
, Manuela Ingaldi
, Dorota Klimecka-Tatar
, 2016, independent scientific component part or a chapter in a monograph
Abstract: International Organization for Standardization was founded with the aim to develop and introduce international trade using harmonized international standards in the field of manufacturing, trade and communications. The organization has its members in more than 120 countries whose representatives can participate in the creation of standards. ISO standards are voluntary and consensual. Countries often include these standards in their regulation and business sector (industry) often define them in the request of the market, and in both cases the use of standard becomes mandatory.
Keywords: environmental management, environmental standards, environmental performance, companies
Published in DKUM: 10.05.2018; Views: 714; Downloads: 46
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