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1.
Speeding up the implementation of industry 4.0 with management tools : empirical investigations in manufacturing organizations
Rok Črešnar, Vojko Potočan, Zlatko Nedelko, 2020, original scientific article

Abstract: The main purpose of this study is to examine how the use of management tools supports the readiness of manufacturing organizations for the implementation of Industry 4.0. The originality of the research is reflected in the exploration of the relationship between the use of the selected well-known management tools and their readiness for the implementation of Industry 4.0, which was assessed using a combination of two models—one developed by the National Academy of Science and Engineering (Acatech) and the other by the University of Warwick. The relationship was assessed by applying structural equation modeling techniques to a data set of 323 responses from employees in manufacturing organizations. The results show that the use of six sigma, total quality management, radio frequency identification, a balanced scorecard, rapid prototyping, customer segmentation, mission and vision statements, and digital transformation is positively associated with Industry 4.0 readiness. Inversely, outsourcing and strategic planning are negatively associated with Industry 4.0 readiness, while lean manufacturing, which is often emphasized as the cornerstone of Industry 4.0 implementation, is not associated with Industry 4.0 readiness in our study. These findings can help organizations to understand how to consider and measure readiness for the implementation of Industry 4.0 more comprehensively and present guidelines on how the use of management tools in manufacturing organizations can foster their implementation of Industry 4.0 principles.
Keywords: industry 4.0, readiness, implementation, management tools, manufacturing organizations
Published in DKUM: 16.01.2025; Views: 0; Downloads: 8
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2.
What drives the usage of management tools supporting industry 4.0 in organizations?
Zlatko Nedelko, 2021, original scientific article

Abstract: The main purpose of this study was to examine how personal and organizational drivers influence the utilization of management tools aimed at supporting organizational working in Industry 4.0 settings. We built our research upon the recognized importance of management tools for organizational working under Industry 4.0 settings and explored the key personal and organizational drivers of management tool usage. Calculations were performed based on the responses of 222 employees working in organizations across Europe. The results revealed that, among personal drivers, a higher level of education leads to significantly higher usage of six sigma, rapid prototyping, outsourcing, customer relationship management, knowledge management, core competencies, and strategic planning. More experienced employees use significantly more six sigma, total quality management, supply chain management, knowledge management, and core competences than their less experienced peers. The impact of organizational drivers is substantially weaker, where only industry shows significant influence, indicating that lean production, six sigma, and supply chain management are used more in manufacturing than in service organizations. Gender, one’s position in the organization, and the organization size do not play a substantial role in management tool usage. Managers should recognize the role of personal and organizational drivers of management tool usage in order to more quickly implement Industry 4.0 principles in organizations.
Keywords: management tools, personal drivers, organizational drivers, utilization, organizations, Europe
Published in DKUM: 01.10.2024; Views: 0; Downloads: 11
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3.
A review of energy-efficient and sustainable construction scheduling supported with optimization tools
Borna Dasović, Uroš Klanšek, 2022, review article

Abstract: This article reviews the accomplishments of studies in which optimization tools were used to develop energy-efficient and sustainable construction schedules. With the increase in global awareness of environmental issues, the construction industry has been forced to explore innovative techniques to make the building process more energy-efficient and sustainable. Project managers can use optimization tools in their scheduling procedures to address these issues in the early stages of the project. Therefore, this paper examines different optimization-based construction scheduling methods and their impact on schedule energy efficiency and the three key sustainability goals: economic viability, social equity, and environmental protection. Such a review has not yet been conducted to the best of our knowledge. This research aims to fill the gap and contribute to understanding advanced optimization tools that can pave the way to energy-efficient and sustainable scheduling practices. After a brief introduction, the background of optimization-based construction scheduling techniques that aim to improve construction management and incorporate these aspects into the decision-making process is explained. Then, these approaches are addressed in detail. It is determined for each study whether it adopted energy efficiency goals and which sustainability dimensions it considered within the proposed optimization model. The results of this study indicate a wide heuristic algorithms application for complex scheduling problems. Meanwhile, mathematical programming is still quite unexplored, especially methods that utilize algebraic modeling languages. This study provides a foundation for further research by addressing the current reach in development and possible knowledge gaps that could be researched in future studies. The paper also discusses the advantages and limitations of different approaches and illustrates the potential for utilizing these methods. Supported by the main review findings, conclusions and recommendations for further research are provided.
Keywords: construction, project management, optimization tools, scheduling, sustainability, energy efficiency
Published in DKUM: 26.09.2023; Views: 393; Downloads: 633
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4.
Providing the success of Six Sigma by proper project identification and selection : comparison study between Slovenia and the UK
Dušan Gošnik, Andrej Bertoncelj, 2010, original scientific article

Abstract: Results of Six Sigma projects are related to company performance. Successful Six Sigma projects increase customer satisfaction and have many other positive effects on organisations. Success of Six Sigma projects is related to key management decision about how to identify potential projects and which projects to select for final implementation. This research is oriented toward the study of tools used in the phase of Six Sigma project identification and criteria used in the phase of Six Sigma project selection. The purpose of this research is to compare results from manufacturing sector in Slovenia and the UK. Results of this study indicate that management within the organisations tend to identify potential Six Sigma projects with the use of different tools, such as: brainstorming (Slovenia and UK.), followed by Critical To Quality tree (UK.), and interviews and customer visits (Slovenia). Further, the results show that the final decision about Six Sigma projects selection in the UK and Slovenia include different criteria, such as: customer benefit (Slovenia and UK), finance impact (UK) and connection to business strategy (Slovenia). Many companies in the UK as well in Slovenia combine the use of tools and balanced selection criteria at the same time.
Keywords: Six Sigma, tools, criteria, identification, selection, project, management, Slovenia, United Kingdom
Published in DKUM: 18.01.2018; Views: 1349; Downloads: 257
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5.
Understanding management concepts through development of their tool box : the case of total quality management
Marek Ćwiklicki, 2016, review article

Abstract: This paper offers an alternative approach to defining the management concept. The proposed methodology relies on the identification of tools supporting the given concept. The author assumed that the identification of tools’ evolution gives clearer insights into circumstances of constant development of—by its nature—a more general concept. The tools’ classification resembles a phylogenic tree and is based on the idea of an affinity diagram. To provide the proof for such reasoning, the total quality management (TQM) concept was chosen. This proposition can be useful for better understanding origins and the development of management thought. It clarifies relationships among methods constituting frameworks of quality management.
Keywords: management concept, evolution, tools, total quality management
Published in DKUM: 14.11.2017; Views: 1596; Downloads: 185
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6.
RISK MANAGEMENT SUPPORT SYSTEMS
Valeriia Grigoreva, 2017, master's thesis

Abstract: The topic of this Master’s Thesis is risk management support systems for banking industry. The research was focused on Russian Federation banking system. Risk management is an important part of bank management. The banking sector is one of the most sensitive ones for currency fluctuation, economical as well as political instability. And it is necessary to be able to forecast future risks and prepare the banks to meet them, as well as to create the most suitable way to treat these risks. Risk management in banks has changed substantially over the past ten years. In conditions of uncertainty and rapidly changing world banks have to introduce innovative approaches and mechanisms to risk management. Now banks use IT tools and automated systems for managing the risk. The case study was chosen for empirical part of research. As an example, the largest bank of Russian Federation banking industry – PJSC “Sberbank” was taken. The empirical analysis was conducted with two research hypotheses. The purpose of H1 was to define the stage of use of automated risk management systems in Russia. It was accepted; the Russian banking sector is on early stage of use IT tools. However, the Russian software market is developing rapidly and can be called catching up. The purpose of H2 was to analyze the risk management support systems in the selected bank. The hypothesis was confirmed; the most important functionality of automated risk management system in Sberbank is credit risk management. Credit risk gives the bank "work". Credit operations of commercial banks are one of the most important types of banking activity. In the financial market, lending retains the position of the most lucrative asset line of credit institutions, although the most risky. The loan portfolio of banks averages 50‒70% of assets. Consequently, the credit risk in the structure of banking risk has a decisive influence on the performance of banks. The effectiveness of credit risk management is very important in the management of banking risk.
Keywords: bank, risk, risk management, support system, IT-tools, automated systems, Russia.
Published in DKUM: 10.07.2017; Views: 1676; Downloads: 193
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7.
Factors influencing attitudes towards the use of CRM's analytical tools in organizations
Urban Šebjan, Samo Bobek, Polona Tominc, 2016, original scientific article

Abstract: Background and Purpose: Information solutions for analytical customer relationship management CRM (aCRM IS) that include the use of analytical tools are becoming increasingly important, due organizations’ need for knowledge of their customers and the ability to manage big data. The objective of the research is, therefore, to determine how the organizations’ orientations (process, innovation, and technology) as critical organizational factors affect the attitude towards the use of the analytical tools of aCRM IS. Design/Methodology/Approach: To measure the orientation of the organization (process, innovation, and technology), we redesigned the existing scale, which was validated using exploratory factor analysis. In the next phase, we created a model by which we examined the impact of the organization’s stance in relation to the use of the analytical tools of aCRM IS, where we used multiple regression analysis. The model was verified on a sample of Slovenian Organizations (n=105), which use the analytical tools of aCRM IS for analyzing the data they have on their customers and business partners. Results: In the study we found that all critical factors of the organization, specifically process, technology, and innovation orientation, have a positive impact on the attitudes towards using the analytical tools of aCRM IS. Innovation orientation is particularly important and has the strongest influence on the attitude towards using the analytical tools of aCRM IS. We found that innovation orientation on new ideas, methods, and approaches has the strongest effect, followed by the impact of innovation orientation on acceptance of novelty. Conclusion: The more innovation-, technology-, and process-oriented organizations are, the more positive their attitude towards using the analytical tools of aCRM IS. The study is particularly important for organizations that are introducing an aCRM IS into their business system.
Keywords: critical organizational factors, analytical customer relationship management (aCRM), analytical tools, attitudes towards use of aCRM
Published in DKUM: 04.04.2017; Views: 1354; Downloads: 398
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8.
Segmenting risks in risk management
Borut Jereb, 2009, original scientific article

Abstract: The paper describes a segmentation of risks to make each risk segment more manageable. The proposed approach is primarily intended to improve the confidentiality of risk simulations. The description of the approach is based on a logistics business process system which requires that its input is represented as a process graph. Each process is defined in terms of input and output; input comprises general input as well as risks; output comprises general output as well as impacts. The model takes into consideration internalas well as external input and output. Parameters can be used to define individual processes. Processes include functions that calculate new values of parameters and output on the bases of given input. Based on given tolerance levels for risks, impacts and process parameters, the model determines whether these levels are acceptable. The model assumes that parameters and functions are non-deterministic, i.e. parameters and functions may change in time. Although the approach is described on a very general level, each segment can be further subdivided into subsegments in order to include more characteristics of observed risks.
Keywords: risk, impact, segmentation, risk management, process parameters, logistics, model, simulation tools, non-deterministic
Published in DKUM: 05.06.2012; Views: 2069; Downloads: 55
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