1. Health-promoting leadership and leadersʹ listening skills have an impact on the employeesʹ job satisfaction and turnover intentionAnita Dunkl, Borut Milfelner, Simona Šarotar Žižek, Paul Jiménez, 2025, original scientific article Abstract: The topic of health-promoting leadership has often been investigated on its impact on health outcomes. However, it is still unclear if healthpromoting leadership has an impact on other well-being parameters at work besides health. Another leadership behavior, the leaders’ listening skills, can benefit well-being parameters at the workplace, such as job satisfaction, which in turn lowers turnover intention. In the present study, we investigate the relationship between health-promoting leadership, the leaders’ listening skills, job satisfaction, and turnover intention to get a clearer picture about the effects of different leadership behaviors on the employees’ well-being. The results of an online-study with 354 Austrian and Slovenian workers showed that both types of leadership behaviors had a direct effect on the employees’ job satisfaction and an indirect effect on turnover intention through job satisfaction. Listening was found to have a stronger direct impact on job satisfaction. The findings indicate that both leadership behaviors are able to support well-being at the workplace. Keywords: health-promoting leadership, job satisfaction, listening, turnover intention, well-being Published in DKUM: 05.11.2025; Views: 0; Downloads: 0
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2. The impact of information systems on project success in a hybrid work environment: evidence from the world's largest consulting firmMarko Samardzic, Teodora Vuckovic, Danijela Ciric Lalic, Iztok Palčič, Uglješa Marjanović, 2025, original scientific article Abstract: This study investigated the impact of information systems (IS) success on Project Success (PS) within hybrid and remote work environments, drawing empirical evidence from the world's largest consulting firm. By integrating the DeLone and McLean IS success model with established PS frameworks, the research examined how IS components—system quality, user satisfaction, and use/ intent to use—influence key PS dimensions: project management success, impact on the team, impact on the customer, and project investment success. Data from 198 employees were analyzed using structural equation modeling, confirming all hypothesized relationships. Results revealed that IS net benefits significantly enhance PS across all dimensions, while system quality and user satisfaction further drive IS effectiveness. The study underscores the critical role of robust digital infrastructure in optimizing project outcomes, offering theoretical insights and practical recommendations for organizations navigating hybrid work models. Limitations and future research directions are also discussed. Keywords: hybrid work environment, DeLone and McLean model, structural equation modeling, remote work, digital transformation, system quality, user satisfaction, net benefits, project management Published in DKUM: 03.11.2025; Views: 0; Downloads: 6
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3. Corporate social responsibility and creative performance : the effect of job satisfaction and organizational citizenship behaviorAmro Al-Madadha, Farah Shaheen, Lina Alma’ani, Natalie Alsayyed, Ahmad Samed Al-Adwan, 2023, original scientific article Abstract: Purpose: The purpose of this study is to examine how employee perceptions of corporate social responsibility (CSR) can enhance creative performance in an organization both directly and indirectly through job satisfaction and organizational citizenship behavior. This will allow organizations to consider the different factors influencing creative performance, and how these factors can be utilized in a beneficial manner for the organization. Methods: The data for this study was collected via a survey among three telecommunication companies. The valid responses amounted to 344 junior employees. The data was then analyzed to test the hypotheses through structural equation modeling (SEM). Results: The findings of this study indicated a direct positive significant relationship between employee CSR perceptions and creative performance. As well as a positive correlation between employee CSR perceptions and extrinsic and intrinsic job satisfaction. Furthermore, supporting the indirect effects of job satisfaction and organizational citizenship behavior. Moreover, a positive correlation between job satisfaction and organizational citizenship behavior was found. Finally, organizational citizenship behavior and creative performance showcased a positive correlation as well. Conclusion: Organizations should consider the impact of employee CSR perceptions on creative performance, indirectly through extrinsic and intrinsic job satisfaction and organizational citizenship behavior to achieve higher levels of creative performance within their organizations. Keywords: employee CSR perceptions, job satisfaction, creative performance, corporate social responsibility, creativity, organizational citizenship behavior Published in DKUM: 09.10.2025; Views: 0; Downloads: 1
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4. Perceived manager’s emotional intelligence and happiness at work : the mediating role of job satisfaction and affective organizational commitmentMalek Bakheet Elayan, Abdulmajeed Saad Albalawi, Haifa Mohammed Shalan, Ali H. Al-Hoorie, Mohamed Dawood Shamout, 2023, original scientific article Abstract: Background: Happiness at work is an important factor in employee satisfaction, productivity and retention. This study aimed to investigate the relationship between perceived manager’s emotional intelligence and happiness at work, and whether job satisfaction and affective organizational commitment mediate this relationship. Method: A questionnaire was distributed online to a random sample of 350 schoolteachers in Saudi public schools teaching different majors. Results: Structural equation modelling results showed that satisfaction and affective organizational commitment fully mediated the relationship between perceived manager’s emotional intelligence and happiness at work. Conclusion: Our results support the hypothesis that perceived manager’s emotional intelligence influences employee happiness through its influence on increasing or decreasing job satisfaction and affective organizational commitment. These findings therefore provide insight into employee’s wellbeing and potentially how to promote it. Keywords: emotional intelligence, happiness at work, job satisfaction, affective organizational commitment, Saudi educational sector Published in DKUM: 09.10.2025; Views: 0; Downloads: 2
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5. Drivers and constraints of employee satisfaction with remote work : an empirical analysisThabit Atobishi, Saeed Nosratabadi, 2023 Abstract: Background/Purpose: The Covid 19 epidemic has forced many organizations to move to remote work (RW), and this trend is expected to continue even later in the post-epidemic period. Employees of the organization are at the heart of this transi-tion to RW, so identifying the factors that affect employee satisfaction with RW is very important for organizations to increase employee commitment and motivation. Therefore, the main objective of this study was to identify and prioritize the factors affecting employee satisfaction with RW using an innovative method. Method: In the first phase of this study, a conceptual research model was designed inspired by literature. In the next phase, the proposed conceptual model of this re-search was tested using structural equation modeling (SEM). Then, using the artifi-cial neural network model, the importance of each of the model variables in pre-dicting employee satisfaction with RW was identified. Results: The findings of this article ultimately disclosed that work-life balance, in-stitutional and technological support, job satisfaction, and perceived limited com-munication are, respectively, are elements that affect employee satisfaction with RW. The first three factors are drivers of employee satisfaction and the last factor (i.e., perceived limited communication) is the constraint of employee satisfaction with RW because it had a statistically significant negative effect on employee satis-faction with RW. Conclusion: This study revealed that organizations should focus on the processes and strategies to improve employees’ work-life balance, provide institutional and technological support during remote work, and increase job satisfaction in order to increase the satisfaction level of their employees in the remote work. On the other hand, it was found that perceived limited communication is an effective factor that causes a decrease in the level of satisfaction of employees in remote work. Keywords: remote work, employee satisfaction, structural equation modeling, multilayer per-ceptron, artificial intelligence, artificial neurol network, Covid 19 pandemic Published in DKUM: 08.10.2025; Views: 0; Downloads: 1
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6. School-to-work transition and labour marketDarja Maslić Seršić, Rudi Klanjšek, Suzana Košir, 2025, independent scientific component part or a chapter in a monograph Abstract: This chapter analyses youth labour market dynamics in Croatia and Slovenia before, during, and after the COVID-19 pandemic. Results show clear signs of post-pandemic recovery, including declining unemployment and an increase in permanent contracts. However, instability persists, with high rates of temporary, part-time, and student work that delay stable career transitions and expose young people to precarity. A rise in non-standard employment further reflects structural changes in youth labour participation. Although perceived employability has improved since 2018, the NEET rate remains a concern, particularly in Croatia. The authors observe that cross-country differences emerged, with Slovenia achieving better alignment between education and employment, while Croatia showed little progress compared to pre-pandemic trends. At the same time, work values remained stable, with good pay prioritised, while the public–private sector job satisfaction gap narrowed. Still, despite policy initiatives, many young people continue to face insecurity and difficulties transitioning into sustainable employment, with long-term socioeconomic consequences. Keywords: educational trajectories, labour market, precarity, job satisfaction, work values Published in DKUM: 16.09.2025; Views: 0; Downloads: 7
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7. Life satisfaction and aspects of subjective well-being of youth as indicators of youth mental health : pre-pandemic, pandemic, and post-pandemic perspectivesSandra Antulić Majcen, Andrej Naterer, Gordana Kuterovac Jagodić, 2025, independent scientific component part or a chapter in a monograph Abstract: This chapter examines youth well-being in Croatia and Slovenia before, during, and after the COVID-19 pandemic, with particular emphasis on mental health outcomes. Findings reveal a marked decline in life satisfaction across family life, friendships, and body image, with negative changes disproportionately affecting girls and young people of lower socio-economic status. During the pandemic, around one-fifth of respondents reported rarely or never experiencing positive emotions, while one-third frequently encountered negative states such as sadness, fear, or anger. Loneliness emerged as a significant concern, particularly among girls, though age-specific patterns differed between the two countries. Despite this, most young people retained access to supportive social networks, which served as an important protective factor. On the other hand, the post-pandemic period showed improvements in subjective well-being, which included stronger social connectedness and more positive emotional states. However, persistent vulnerabilities remain, particularly among girls, the youngest cohort, and youth from disadvantaged backgrounds. Keywords: life satisfaction, subjective well-being, youth vulnerabilities, mental health, COVID-19 pandemic Published in DKUM: 09.09.2025; Views: 0; Downloads: 7
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8. The impact of usability and reliability on ChatGPT satisfaction among gen Z and gen YMirjana Pejić Bach, Mirko Palić, Vanja Šimićević, 2025, original scientific article Abstract: Background/Purpose: ChatGPT’s rapid diffusion has transformed large-language-model (LLM) technology from a specialist tool into a mainstream companion for study and work. However, empirical evidence on what drives user satisfaction outside medical settings remains scarce. Focusing on future business and management professionals in Croatia, this study examines how perceived ease of use and perceived reliability shape satisfaction with ChatGPT and whether those effects differ between Generation Z (18–25 years) and Generation Y (26–35 years). Methodology: An online survey administered in August 2024 yielded 357 valid responses. The measurement model met rigorous reliability and validity criteria (CFI = 0.96, SRMR = 0.04). Results: Structural-equation modelling showed that, in the pooled sample, ease of use (β = 0.42) and reliability (β = 0.46) jointly explained 72 % of satisfaction. Multi-group analysis revealed a generational split: both predictors were significant for Gen Z. However, only reliability remained significant for Gen Y. Gaussian graphical models corroborated these findings, indicating a densely interconnected attitude network for younger users and a reliability-centred network for older users. Conclusion: The study extends technology-acceptance research to the management domain, underscores the moderating role of generation and illustrates the value of combining SEM with network analytics. Insights inform designers and educators aiming to foster informed, responsible and gratifying engagement with generative AI. Keywords: artificial intelligence, large language models (LLM), marketing, user satisfaction, Croatia, ChatGPT Published in DKUM: 04.09.2025; Views: 0; Downloads: 1
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9. The Effect of Work-Family Conflict on the Impact of Role Overload on Turnover Intention and Job SatisfactionAbdullah Zübeyr Akman, Oğuzhan Kodalak, 2025, original scientific article Abstract: Purpose: This study aims to investigate how role overload and work-family conflict influence turnover intention and job satisfaction among public employees, providing insights for management practices to enhance employee well-being and organizational effectiveness. Design/Methods: Quantitative data were collected from 390 public employees in the Central Anatolia region of Turkey. Structural equation modeling (SEM) was employed to analyze the relationships between role overload, work-family conflict, job satisfaction, and turnover intention. Results: The study reveals that role overload positively influences work-family conflict, which in turn negatively impacts job satisfaction and increases turnover intention among public sector employees. Furthermore, job satisfaction is found to negatively affect turnover intention. Conclusion: The findings highlight the importance of addressing role overload and work-family conflict to mitigate turnover intention and enhance job satisfaction among public employees. From a practical perspective, this study suggests that organizations should prioritize initiatives aimed at reducing role overload and managing work-family conflict to foster a positive work environment and retain talented employees. Socially, the study underscores the significance of supporting employees in balancing work and family responsibilities to promote their overall well-being and contribute to societal welfare. Keywords: role overload, work-family conflict, turnover intention, job satisfaction, role conflict theory Published in DKUM: 07.08.2025; Views: 0; Downloads: 2
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10. Approaches to educational activities and construction of an informatics curriculumDarko Etinger, Marina Diković, Hrvoje Alilović, 2024, original scientific article Abstract: The research section of the paper explores elementary school students' satisfaction with informatics. This research was carried out using the American Customer Satisfaction Index (ACSI). Four subscales were used: Expectation, Satisfaction, Quality, and Values. The number of Croatian elementary school pupils investigated (from Brod-Posavina County) is 135 (N). Research results show that pupils have high expectations of informatics, including that it will progressively meet their expectations and help them to receive a quality education. It can also be concluded that the problems once faced by students, such as classroom and equipment quality, are becoming much smaller compared to previous years. Keywords: American Customer Satisfaction Index, ACSI, computer science curriculum, ICT, informatics, student satisfaction Published in DKUM: 29.07.2025; Views: 0; Downloads: 6
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