The impact of nurses` emotional intelligence on effective nursing leadership: a narrative literature reviewPatricija Lunežnik
, 2019, undergraduate thesis
Abstract: Introduction: The interest of this diploma work was to find out, how emotional intelligence of nurses influences effective nursing leadership in order to improve patient care and working conditions for nurses.
Methodology: A descriptive working method with a systematic approach of searching the literature was used. International databases CINAHL, MEDLINE, Web of Science, ASSIA and PsycINFO were searched, covering the period from January 2009 to April 2019. Prisma was used for reporting evidence in a narrative review. Articles were screened by title, abstract and full text.
Results: 406 records were identified through the database search, 18 records were identified manually. After removing the duplicates, 350 records were identified and screened by title. 89 records were screened by abstract and 36 records by full text. Suitable articles (n = 15) were analysed according to the aim, methodology, sample and results. They were also evaluated regarding hierarchy of evidence and the narrative review was made.
Discussion: We discovered that there is an important link between effective leadership and emotional intelligence. Good emotional intelligence reduces stress, promotes effective communication and improves performance. Developing high emotional intelligence may be the most important part of effective leadership, which is essential in nursing and critical for optimizing costs, access and quality of health care.
Keywords: job performance, job satisfaction, motivation, burnout, interpersonal relationships
Published: 18.11.2019; Views: 561; Downloads: 173
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