Abstract: This master's thesis explores the simplification of the registration process for digital government services in Slovenia through a mobile application. It examines the existing SI-TRUST registration process, identifies challenges such as mandatory in-person identification, and proposes a mobile solution using facial recognition and AI verification to improve accessibility and efficiency. The research includes user experience testing via the System Usability Scale (SUS) method and evaluates the feasibility, security, and legal compliance of the proposed approach.Keywords: digital identity, SUS, facial recognition, user experience, e-governmentPublished in DKUM: 30.09.2025; Views: 0; Downloads: 11 Full text (2,17 MB)
