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1.
Operational crisis management techniques in the catering industry in times of recession : the case of the municipality of Piran
Marko Kukanja, Tanja Planinc, 2013, original scientific article

Abstract: This study examines crisis management techniques in the catering industry. The sur- vey was conducted in the municipality of Piran, the most developed Slovenian municipality in terms of tourism and an important tourist center in the northern Mediterranean. This paper investigates the response of the catering industry to the economic crisis by analyzing the use of different micro-level crisis practices in the catering industry. The study uses a questionnaire to evaluate the importance and usage of different crisis management techniques in the catering industry. The findings indicate a high level of inconsistency between the importance and usage of crisis management techniques. Government assistance is by far the most important and most used technique in times of crisis. Suggestions for future research and useful information for managers of catering facilities are provided.
Keywords: recession, crisis management, catering industry, municipality of Piran
Published in DKUM: 06.09.2023; Views: 185; Downloads: 0

2.
MANAGEMENT IN THE TIME OF COVID-19 CRISIS
Tamara Trajković, 2023, master's thesis

Abstract: The outbreak of the COVID-19 pandemic in December 2019 in Wuhan, China, swiftly evolved into a global crisis affecting numerous countries worldwide. This study examines the management response of companies to the unprecedented challenges posed by the pandemic. The aim is to assess the effectiveness and adequacy of management strategies and explore changes in the implementation of management activities within the basic functions of management in changing circumstances. The research begins with a comprehensive review of available literature to establish a theoretical foundation. Key concepts related to management, its roles, crisis situations, and risk management are examined. Eminent scientists' perspectives on crisis management, particularly in the context of the global COVID-19 pandemic, are analyzed to gain a deeper understanding of the topic. The research conducted involved a comprehensive analysis of responses provided by a diverse group of respondents, consisting of professionals from various industries. The key findings shed light on the changes in management, leadership, and business approaches adopted by companies during the pandemic.
Keywords: management, leadership, management work, crisis, COVID-19, digitalization, digital transformation.
Published in DKUM: 21.08.2023; Views: 263; Downloads: 33
.pdf Full text (1,40 MB)

3.
Crisis management in a private clinic during covid-19
Evgeniia Popova, 2022, master's thesis

Abstract: Introduction: The coronavirus crisis emerged suddenly, triggering a global health crisis. And while public hospitals were coping with a huge influx of patients, and an ensuing shortage of hospital beds, private clinics were trying to survive in conditions of total work restrictions, which resulted in a lack of patients and, consequently, income. In our work, we will consider one of these clinics located in Moscow. Methods: We conducted a study in the search databases Yandex, Google Scholar, Google Books, Cobbis, Research Gate, PubMed, using the following keywords: covid, private clinic, crisis management. Those sources yielded the results which we used in writing the work. Results in Discussion: After the clinic was opened at the end of the first quarantine, it managed to enter into a state partnership programme and attract patients for testing and vaccination services against coronavirus, both for individuals and for organization employees. As a result, more than 60 percent of the patients of the clinic were employees of organizations. The recovery stage of the clinic took, according to average estimates, about six months, at which time the turnover of the clinic recovered to approximately 80 percent of the pre-crisis period. Conclusion: During the study, we found that successful crisis management is influenced by such factors as: leadership, good management, effective communication between employees, supportive atmosphere, and courage on the part of employees.
Keywords: crisis management, healthcare organizations, private clinics, Covid
Published in DKUM: 04.11.2022; Views: 616; Downloads: 78
.pdf Full text (2,36 MB)

4.
Methodology of an aircraft accident response system assessment
Franc Željko Županič, Maja Meško, Iztok Podbregar, 2012, original scientific article

Abstract: The paper investigates the ability to learn from an aircraft accident as the opportunities for learning diminish with the decline in the accident rate. A safety compromising case is studied as the processes of aircraft accident intervention and recovery can degrade the ability of an aircraft accident investigation process to enhance aviation safety by revealing accident causation. In the case study an assessment of the Slovenian aircraft accident response system was made. For the purpose of evaluating the successfulness of aircraft accident intervention and effectiveness of recovery, a model of aircraft accident response system requirements has been developed. Based on non-conformances identified by the model of requirements, remedial measures are proposed for the enhancement of the aircraft accident response system operation. Criteria for the definition of the transition from accident intervention to recovery are derived from the assessment findings in a manner not to impede the aircraft accident investigation effectiveness and efficiency.
Keywords: aircraft accident, response system, intervention, recovery, investigation, crisis management
Published in DKUM: 02.06.2017; Views: 1989; Downloads: 539
.pdf Full text (321,01 KB)
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