1. Corporate social responsibility and creative performance : the effect of job satisfaction and organizational citizenship behaviorAmro Al-Madadha, Farah Shaheen, Lina Alma’ani, Natalie Alsayyed, Ahmad Samed Al-Adwan, 2023, original scientific article Abstract: Purpose: The purpose of this study is to examine how employee perceptions of corporate social responsibility (CSR) can enhance creative performance in an organization both directly and indirectly through job satisfaction and organizational citizenship behavior. This will allow organizations to consider the different factors influencing creative performance, and how these factors can be utilized in a beneficial manner for the organization. Methods: The data for this study was collected via a survey among three telecommunication companies. The valid responses amounted to 344 junior employees. The data was then analyzed to test the hypotheses through structural equation modeling (SEM). Results: The findings of this study indicated a direct positive significant relationship between employee CSR perceptions and creative performance. As well as a positive correlation between employee CSR perceptions and extrinsic and intrinsic job satisfaction. Furthermore, supporting the indirect effects of job satisfaction and organizational citizenship behavior. Moreover, a positive correlation between job satisfaction and organizational citizenship behavior was found. Finally, organizational citizenship behavior and creative performance showcased a positive correlation as well. Conclusion: Organizations should consider the impact of employee CSR perceptions on creative performance, indirectly through extrinsic and intrinsic job satisfaction and organizational citizenship behavior to achieve higher levels of creative performance within their organizations. Keywords: employee CSR perceptions, job satisfaction, creative performance, corporate social responsibility, creativity, organizational citizenship behavior Published in DKUM: 09.10.2025; Views: 0; Downloads: 1
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2. Corporate social responsibility promotes organisation citizenship and pro-environmental behaviours : the employee’s perspectiveAfshan Gull Khan, Muhammad Azeem Qureshi, Kanwal Hussain, Zuhair Abbas, Saima Munawar, 2023, original scientific article Abstract: Background: Organisations in the contemporary workplace lack meaningful work and life, resulting in psychological and physical pain for workers. Employees seek organisations that align their daily work activities with society. Partially limited research exists on the relationship between corporate social responsibility (CSR) and employee work-related attitudes, especially with the mediating mechanism of employee work meaningfulness (EWM) and organisation identification (OID) in developing country contexts such as Pakistan. This study has used Social Learning Theory (SLT) and Social Identification Theory (SIT). Methods: Data were collected through a sample of 154 employees in two waves from multiple sectors in Karachi, Pakistan, using non-probability, purposive sampling. The PLS-SEM, along with IBM-SPSS, was run for data analysis. Results: The results demonstrated that Corporate social responsibility (CSR) has a significant positive relationship with employee work-related attitudes. CSR affects organisational citizenship behaviour (OCB) and pro-environmental behaviours (PEB) through the mediation mechanism of employee work meaningfulness (EWM) and organisational identification (OID). Conclusion: This study contributes to the nascent literature by establishing that EWM and OID mediate the effect of CSR on OCB and PEB. Furthermore, this study utilizes two primary theoretical lenses and provides a novel contribution to the current literature. Finally, this study provides valuable insights to policymakers, businesses, and society. Keywords: work-related attitudes, corporate social responsibility, employee work meaningfulness, organisational citizenship behaviour, pro-environmental behaviours Published in DKUM: 08.10.2025; Views: 0; Downloads: 2
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3. Can corporate social responsibility contribute to bankruptcy prediction? : evidence from CroatiaAdriana Galant, Robert Zenzerović, 2023, original scientific article Abstract: Background/Purpose: Companies are becoming aware of the fact that corporate social responsibility (CSR) is becoming the imperative of their sustainable business model despite the potential costs it could generate. Researchers are mostly focused on estimating the relationship between CSR and financial performance where most of the findings indicate their positive relationship. This paper expands existing research and focuses on the relationship between CSR and the risk of bankruptcy using the data from 102 midsize and large companies from non-financial sectors using the data for four years. Research expands existing studies on the EU level according to the fact that most of the existing studies are performed among US companies. Method: Descriptive statistics and SEM-PLS methodology was used to compare and analyze financial data with data collected from 7 groups of stakeholders. Results: Research results indicate that the relation between CSR and the risk of bankruptcy is negative. Conclusion: Becoming a socially responsible company is in the best interest of all stakeholders because CSR activities contribute to financial stability and maintenance of going concern assumption. Keywords: corporate social responsibility, bankruptcy prediction, Altman Z’ score, SEM-PLS methodology Published in DKUM: 26.09.2025; Views: 0; Downloads: 2
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4. Transition from CSR to ESG in tourism – a bibliometric analysisPetra Putzer, Alexandra Posza, 2024, original scientific article Abstract: Background and Purpose: The study examines whether the growing popularity of the ESG (Environmental, Social, and Governance) approach could result in the decline or disappearance of the CSR (Corporate Social Responsibility) concept, which has encountered numerous challenges in practical implementation, and what the main sustainability issues are, helping to examine where the transition is, what elements already exist and where there are gaps. The question is analysed in the context of the tourism sector. Methods: The empirical research methodology used is bibliometric analysis, which involves 924 studies using Publish or Perish (PoP) software and the PRISMA methodology. Results: The analysis has explored the relationship between sustainability and tourism, as well as between tourism and ESG. The bibliometric maps reveal a strong relationship between CSR and ESG concepts in the study area. Conclusion: The study highlights that ESG does not replace CSR but rather provides a measurement and framework for it to address its problems. In the tourism sector, the ESG field is dominated by the first ‘E’ pillar, meaning that sustainability is mainly focused on environmental and natural aspects, while social or even economic sustainability, and ethics are less prominent. The study provides suggestions for future research and useful information for policy makers, and tourism managers, organizations. Keywords: sustainable tourism, corporate social responsibility, sustainability transition, bibliometric analysis Published in DKUM: 13.08.2025; Views: 0; Downloads: 1
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5. The perception of sustainability competences in logistics and supply chainsMateja Čuček, Sonja Mlaker Kač, Matevž Obrecht, Lazar Pavić, 2024, original scientific article Abstract: The European Union (EU) has adopted a huge number of guidelines and policies to promote sustainability in different sectors. The study focuses on the twin green and digital transformation, which is particularly highlighted in the context of the European Green Deal, a comprehensive strategy to tackle climate change and environmental degradation while embracing digital innovation for economic growth and societal progress. These guidelines and policies show the EU's commitment to promoting sustainability in different sectors and to achieving the objectives of climate change, environmental protection and sustainable development. One of the areas that plays an important role for the individuals as well as for the economy is logistics and supply chain management. The main research question of this study is to investigate the relationship between the basic sociodemographic characteristics and their perception of the importance of sustainability competences in logistics and supply chains in the future. The study was carried using survey questionnaire on employees in the field of logistics and supply chains in Slovenia. The results show the main statistically significant differences in these perceptions are primary based on differences in employees demographic characteristics, such as gender, age and level of education of the employees. Keywords: sustainable competences, sustainability, environmental impact, corporate social responsibility Published in DKUM: 29.11.2024; Views: 0; Downloads: 23
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6. Technology and corporate social responsibilityVojko Potočan, 2021, original scientific article Abstract: This study examined the importance of technologies in advancing modern organizations’ corporate social responsibility (CSR). Drawing upon environmentalist and technological theories, we analyzed the shift from the traditional development of technology to the development of sustainable technologies for the further sustainable advancement of organizations. Technology has decisively influenced the development of humankind, but its research has traditionally excluded sustainable development issues. Newer technological visions have addressed the incorporation of technologies in all industries more comprehensively to solve social issues related to environmental protection and sustainable economic development. Such an orientation is followed by several conceptual solutions, such as the sustainable use of traditional technologies, development of sustainable technologies, and interdisciplinary treatment of sustainable technology to extend the CSR model. The results of our study have theoretical implications, highlighting the effects of technological development and new technologies on the course of further societal sustainable development. Practical implications include extending CSR’s Triple Bottom model with a technological dimension to improve organizations’ further sustainable operating and behavior. Keywords: sustainable development, tradition technology, newest technologies, sustainable technologies, corporate social responsibility, sustainable organizations Published in DKUM: 11.10.2024; Views: 0; Downloads: 7
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7. Corporate social responsibility considered with two systems theories : a case from SerbiaDejana Zlatanović, Matjaž Mulej, Zdenka Ženko, 2022, original scientific article Abstract: Corporate Social Responsibility (CSR) becomes one of the prerequisites for
success of contemporary organizations aimed at humankind’s survival by
sustainable development. As SR behavior can generate significant benefits,
more and more organizations are developing SR strategic plans and
implementing SR initiatives. In ISO 26000, CSR has three basic concepts:
Responsibility for one's influences over society, interdependence and holistic
approach. Therefore, authors focus on systemic approach to CSR. The purpose
is to demonstrate how combined use of appropriate systems theories can help
dealing with CSR. Accordingly, Dialectical Systems Theory (DST) and System
Dynamics (SD), as relevant systems theories, i.e. methodologies stemming
from different systemic paradigms, were selected. DST helped to identify
some relevant aspects and components of CSR which were empirically tested
in businesses in the Republic of Serbia. Hence, the following factors, i.e.
groups of SR activities are selected as relevant for improving organizational
performance: General CSR activities; CSR activities towards consumers; CSR
activities towards environmental protection and beneficiaries’ health, and
Socially responsible after sales activities. In addition, empirical research
results indicating the influence of the above factors on performance were the
basis for using the tools of SD, such as stock and flow diagrams and causal
loop diagrams. SD tools contribute to simulating the system's future behavior,
i.e. future performance level after improving these CSR activities. Authors
introduce a new, systemic approach to conceptualizing and researching CSR
by providing appropriate methodological support for exploring relevant
interdependencies of CSR aspects. Keywords: corporate social responsibility, ISO 26000 holistic approach to CSR, dialectical systems theory, system dynamics Published in DKUM: 19.06.2023; Views: 387; Downloads: 17
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8. Corporate governance and corporate social responsibility synergies : a systemic approachJelena Nikolić, Dejana Zlatanović, 2018, original scientific article Abstract: Respecting the importance of corporate governance (CG), particularly various corporate governance mechanisms for improving corporate social responsibility (CSR) activities, the paper highlights relevant CG–CSR synergies from the perspective of systems thinking. The paper further aims to demonstrate the ways in which selected systems methodologies can support CG–CSR synergies. Accordingly, we selected appropriate systems methodologies, such as dialectical systems theory, soft systems methodology, and system dynamics. We defined the dialectical system, consisting of essential corporate governance mechanisms, which contribute to CSR; we also identified the key stakeholders and their perceptions of CG–CSR relations through CATWOE analysis; thus, the appropriate root definition and conceptual model, including the activities that are relevant for CG–CSR relations, were developed. Developed systemic framework provided a relevant methodological support to highlight the various issues of corporate governance, such as institutional framework, market for corporate control, ownership structure, board structure, and their contribution to CSR. Keywords: corporate governance, corporate social responsibility, CG–CSR synergies, systemic approach, combined use of selected systems methodologies Published in DKUM: 10.10.2018; Views: 1535; Downloads: 178
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9. CSR EMAT is an opportunity for responsible decision-makingNora Berkes Rodek, 2017, original scientific article Abstract: Corporate social responsibility is an expected behaviour in Western countries, but the approach still does not have a clear interpretation in Hungary. As a result of the increasing prestige of the CSR approach, socially responsible thinking and action also are expected from the companies operating in Hungary. Company executives carry out CSR activities in many cases – but not consciously. The objective of this research therefore was the development of a guidance and evaluation criteria that can support managers in responsible decision-making and applying the CSR approach to a strategic level. On the other hand, this management tool allows the measurement of CSR excellence in companies; therefore, they become comparable in their CSR performance, which offers opportunities for further research. The study presents the development of CSR EMAT and the results achieved through the measurements. Keywords: corporate social responsibility, EFQM excellence model, CSR EMAT, CSR excellence management, assessment tool Published in DKUM: 03.05.2018; Views: 1238; Downloads: 201
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10. Does customer loyalty depend on corporate social responsibility?Milena Stanisavljević, 2017, original scientific article Abstract: This paper presents the results of a study conducted to examine the dependence of customer loyalty on corporate social responsibility (CSR). CSR is a good opportunity for a company’s differentiation, but only if customers value the company’s efforts in this field. Loyalty is a primary goal of each company, but it is influenced by numerous factors. The goal of this paper was to examine if CSR influences customer loyalty as one possible factor. Based on the presented results, management recommendations are provided concerning business strategy, mission, and vision formulation, so companies can fulfill customers’ interests and gain their loyalty. Keywords: corporate social responsibility, loyalty, strategy, management Published in DKUM: 13.11.2017; Views: 12997; Downloads: 449
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