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1.
Complaints against the Slovenian police : on the problem of independence and procedural impartiality
Benjamin Flander, 2020, original scientific article

Abstract: Purpose: The paper focuses on the problem of independence and impartiality of the complaints procedure against police work in Slovenia. Relying on the findings of the targeted research project, we address and examine the concerns regarding the adequacy of the current format and indicate the possibilities for legislative changes and reform. Design/Methods/Approach: We carried out an analysis of the legal regulation of the complaints procedure regarding the work of police officers and the results of previous research in the field. Based on the findings, we conducted a structured interview with a general questionnaire in written form and oral interviews with the people who perform the complaints procedures. Findings: The current regulation of complaints has advantages and disadvantages. According to the interviewees and in line with a wider professional consensus, complaints procedures should in future be carried out outside the Ministry of the Interior ("the Ministry") and the police. This would mean that complaints procedures would gain what they lack at present, namely the appearance of impartiality and formal/institutional independence. Research Limitations/Implications: In our research, we interviewed employees of the Ministry and representatives of the public who are involved in proceedings before the complaints panels of the Ministry. In future research, other participants (e.g. the complainants and police officers) should also be interviewed for a more comprehensive view of the issue. Originality/Value: We examined the views of the employees of the Ministry who carry out complaints procedures in order to establish the validity of concerns regarding the adequacy of current regulation and we indicated the possibilities for reform of the current procedures.
Keywords: complaints against police work, procedure, independence, impartiality, Slovenia
Published in DKUM: 11.06.2021; Views: 1325; Downloads: 33
URL Link to full text

2.
The influence of bookings on the company's processes
Luka Miletič, 2018, bachelor thesis/paper

Abstract: In the bachelor thesis we had undertaken the project of implementation of The Booking Platform in the F.A. Maik d.o.o. company. After four months (January 2017–April 2017) of observing the situation, more specificly in their central warehouse, we have designed The Booking Platform, depending on the needs and the problems, which had bothered the company. We discovered that the main problem was the overcrowding of the vehicles on the parking lot, which came to the warehouse at the same time, therefore the amount of goods that needed to be stored was too big to unload at the same time. The main goal of the thesis was to build the system, which will improve the processes in the F.A. Maik d.o.o. company, related to the influence of time organization in the warehouse. The main aim was to do the analysis of the current situation in the warehouse, and to test the two hypotheses, how can the situation be improved with the implementation of the new system, especially to reduce the number of complaints and to provide more fluent workflow. The project that was implemented was of high value for the company, because the processes in the warehouse were very old fashioned and not automated. The Booking Platform reduced the number of complaints to zero only two months after the implementation. In the observation time, the workflow in the warehouse improved in terms of knowing, when the vehicles are coming to the warehouse and the incoming goods can now be stored immediately, which means that the unloading ramps are now always free for new incoming goods.
Keywords: The Booking Platform, time organization, booking, complaints, fluent workflow, warehouse management
Published in DKUM: 15.10.2018; Views: 1159; Downloads: 116
.pdf Full text (1,54 MB)

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