1. Method guide for the inclusion of travel writing into communication skills curriculaMojca Kompara Lukančič, Jasna Potočnik Topler, 2024, independent scientific component part or a chapter in a monograph Abstract: In the following chapter we outline the preparation of a method guide for the inclusion of travel writing into communication skills curricula. In the introduction we present an overview of travel writing where we also discuss the basic concepts of communication skills. Furter, we expand the theory of readings and examples of good practice in relation to topics of travel writing and link it to the concept of green curricula for a sustainable future. The paper further presents an analysis of communication skills curricula in travel writing from several higher education institutions. The analysis functions as an example of good practice in the preparation of a common methodology for the inclusion of travel writing into communication skills curricula and the preparation of tasks for undergraduate and master level of education; these are also presented in the chapter. Keywords: method guide, travel writing, travelers' writings, communication skills, educational programs, didactics, curricula, language Published in DKUM: 17.11.2025; Views: 0; Downloads: 0
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2. Communication in tourism : tour(ist) guides, storytelling and the DRAMMA modelJasna Potočnik Topler, Jane Webb, Vita Petek, Mateja Kregar Gliha, 2024, independent scientific component part or a chapter in a monograph Abstract: This chapter discusses the significance of communication in business growth, particularly in the context of the tourism industry and in the profession of a tour(ist) guide as tour(ist) guides are seen as key figures in tourist communication, often referred to as "spokespersons," "educators," and "entertainers." They play a significant role in conveying correct information while incorporating engaging stories and facts to enhance the tourist experience. The chapter touches the topic of storytelling that has become increasingly important in tourism as it can bridge the gap between the present, past, and future, evoking strong emotions of tourists. In addition to that, the text discusses the DRAMMA model (that emphasizes the importance of detachment recovery, autonomy, mastery, meaning, and affiliation in leisure experience) and its influence on vacation-time happiness. Keywords: communication skills, tourism, tour guides, tourist guides, storytelling, DRAMMA model Published in DKUM: 10.11.2025; Views: 0; Downloads: 0
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3. The impact of time delays in traffic information transmission using ITS and C-ITS systems: a case-study on a motorway section between two tunnelsIva Meglič, Matjaž Šraml, Ulrich Zorin, Chiara Gruden, 2025, original scientific article Abstract: Timely and accurate traffic information is crucial for maintaining safety and efficiency on motorway networks. This research examines time delays in traffic information transmission through intelligent transport systems (ITSs) and cooperative intelligent transport systems (C-ITSs) on the Slovenian motorway network. The aim of the research is to assess the effectiveness of existing notification systems and the impact of time delays on the timely informing of drivers in the event of an accident in a tunnel. Using real-world data from Regional Traffic Center (RCC) in Vransko, manual and automated activations of traffic portals and different update frequencies of the Promet+ mobile application were analyzed during peak hours. Results show that automated activation reduces delays from 34 to 25 s at portals and from 27 to 18 s in the Promet+ app. Continuous updates in the app provided the highest driver coverage, leaving only 15 uninformed drivers in the morning peak and 8 in the afternoon, whereas 60 s update intervals left up to 71 drivers uninformed. These findings highlight the effectiveness of automation and continuous updates in minimizing delays and improving driver awareness. The research contributes by quantifying latency in ITSs and C-ITSs and demonstrating that their combined use offers the most reliable information delivery. Future improvements should focus on hybrid integration of ITS and C-ITS, dynamic update intervals, and infrastructure upgrades to ensure consistent real-time communication, shorter response times, and enhanced motorway safety. Keywords: intelligent transport systems (ITS), cooperative intelligent transport systems (C-ITS), hybrid communication, traffic information transmission Published in DKUM: 03.11.2025; Views: 0; Downloads: 12
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4. Supply chain integrity : addressing ethical concerns in agricultural supply chainsPaul Mukucha, Thulani Dube, Divaries Cosmas Jaravaza, 2025, original scientific article Abstract: Ethics has become a trending phenomenon in most disciplines as a result of the sustainability wave enshrined in the United Nations Sustainability Goals (SDGs). In business circles procurement ethics have become topical as a result of the rising malpractices whose ripple effects have far reaching economic, social and environmental consequences. In the agricultural supply chains procurement ethics have been called to question due to outcries from the tobacco contract farmers whose livelihoods are affected by supplier development washing in the form of exorbitantly priced contract farming inputs. The unethical practice of supplier development washing in the form of exorbitantly priced tobacco contract farming inputs has some ripple effects which this study sought to determine. Twenty-five contracted tobacco farmers were interviewed and the results indicated that farmers subjected to tobacco merchants’ unethical conduct tend to practice contractor switching, side marketing, become insolvent, and indulge in unorthodox cost cutting measures. The study recommended that the regulatory authorities should intervene to bring sanity to the tobacco supply chains through enforcing contract farming mechanisms that reflect genuine supplier development. Keywords: information and communication technology, supply chain efficiency, SMEs and material requirement planning Published in DKUM: 28.10.2025; Views: 0; Downloads: 1
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5. The impact of artificial intelligence in business communication on social networks: a case studyBlaž Kovač, 2025, undergraduate thesis Abstract: Artificial intelligence has revolutionised the way we communicate in recent years, especially on social networks, where communication is fast and large-scaled. Companies are also using artificial intelligence to communicate with customers, including automating messages intended for customer acquisition, which raises a key question: how effective are messages created with artificial intelligence compared to messages written without artificial intelligence? This thesis analyses the impact of artificial intelligence on business communication using the example of company X. The research compares the effectiveness of messages created with artificial intelligence with messages written without artificial intelligence in the form of LinkedIn outreach, focusing on two key performance indicators: the response rate to the messages and the number of video calls made with potential customers. In addition, the time efficiency of preparing content for messages with and without artificial intelligence was also analysed.
The results show that messages created with artificial intelligence were not only faster to prepare but also achieved higher response rates and a higher number of scheduled video calls with customers compared to messages written without artificial intelligence. This thesis contributes to a better understanding of the role of artificial intelligence in modern business communication and offers insights into its value in connecting with potential customers via social networks, using a practical example. Keywords: Artificial intelligence, business communication, social networks, comparison. Published in DKUM: 03.10.2025; Views: 0; Downloads: 15
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6. Digital transformation of legal educationYuliya Kharitonova, Larisa Sannikova, 2022 Keywords: pravo, izobraževanje, študij, študijski programi, digitalizacija, digitalne kompetence, informacijsko-komunikacijska tehnologija, digital transformation, law studies, digital competences, information-communication technology, digital skills Published in DKUM: 08.09.2025; Views: 0; Downloads: 5
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7. Evaluating attitudes toward microchip implants : a comparative study of five Eastern European countriesAlenka Baggia, Lukasz Zakonnik, Maryna Vovk, Vanja Bevanda, Daria Maltseva, Stanislav Moissev, Borut Werber, Anja Žnidaršič, 2025, original scientific article Abstract: Funding: This work was supported by the Slovenian Research Agency; Program No. P5-0018 – Decision Support Systems in Digital Business and the HSE University Basic Research Program. Conflicts of interest: All authors declare that they have no conflicts of interest. Ethics statement: All procedures performed in this study involving human participants were in accordance with the ethical standards of the University of Maribor, Faculty of Organizational Sciences research committee (decision no. 514/5/2021/1/902-DJ) and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards. Background and purpose: Technology acceptance has been researched for decades. While some technologies are widely accepted, others are perceived as a threat, such as microchip implants. In this study, a two-step structural equation modeling approach was used to evaluate a new research model on microchip implant acceptance. Methodology: A structural equation modeling model was developed to identify what influences the perceived acceptance of microchip implants. To determine differences in attitudes toward microchip implants, the study was conducted in five Eastern European countries. Results: The results show that the influence of the factors does not differ significantly across the countries studied. Age, trust, and perceived usefulness affected the overall intention to use microchip implants, while ease of use was significant in only one country. Differences were found in perceptions of the right to privacy and conspiracy theories. The usefulness of microchip implants in pandemic was significant in all countries. Conclusion: Small differences in attitudes towards microchip implants suggest that a general model of microchip implant acceptance could be constructed based on the data collected. In addition to these findings, our study noted the lack of legislation for microchip implants in the region and a lack of knowledge about this technology. Keywords: microchip implant, near field communication, behavioural intentions, structural equation model, technology acceptance model Published in DKUM: 05.09.2025; Views: 0; Downloads: 8
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8. Modern proposals for improving EnglishDilsuz Ziyirova Abdijalilovna, Thomas Allan Heller, 2024, original scientific article Abstract: In this article, the modern methods of English language teaching, which are widely used today in the higher educational institutions and legal educational institutions of our republic, are identified, fundamental, linguistic, sociocultural, and communicative methods are comparatively analyzed, and their role and importance in the educational process is shown. Keywords: English, fundamental, communication, linguistics, intensive, teaching Published in DKUM: 29.08.2025; Views: 0; Downloads: 3
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9. The relationship between the daily use of digital technologies and the reading and information literacy skills of 15-year-old studentsVida Lang, Andreja Špernjak, Andrej Šorgo, 2024, original scientific article Abstract: Digital technologies in all forms have become ubiquitous in our media-rich, modern information society, but the connection between their use and information literacy is not always clear. This paper examines the impact of daily use of digital technologies on the reading and information literacy skills of 15-year-old students in Slovenia, based on data from the Programme for International Student Assessment (PISA) 2018 study. The study examines PISA 2018 variables related to Information and Communication Technologies (ICT), as well as a reading task involving the use of ICT. The sample consists of 2612 Slovenian students with a gender distribution of 50.8% girls and 49.2% boys. The study explores students' experiences, enjoyment, selfefficacy, autonomy, and independence in using ICT and learning about its use and identifies two groups of students: one group that is curious and another that is cautious. The results of confirmatory factor analysis (CFA) and structural equation modelling (SEM) show that the constructs of enjoyment, self-efficacy, learning, autonomy, and independence are highly/strongly correlated but have a low/insignificant impact on information literacy skills. Keywords: information and communication technologies, ICT, information literacy, reading literacy, secondary schools, PISA 2018 Published in DKUM: 28.08.2025; Views: 0; Downloads: 2
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10. Communication with disabled fans at sports events : approaches, challenges, and opportunitiesMartin Koželj, Iztok Podbregar, Maja Meško, Irena Nančovska Šerbec, 2025, original scientific article Abstract: This study investigates how effectively European football clubs communicate
and implement accessibility features for disabled fans, aiming to develop a comprehensive
framework for evaluating these practices. Using a multi-phase research design, the study
analyzes disability support systems through semi-structured interviews with representatives from eleven European football clubs and a systematic analysis of club documentation.
The methodology combined traditional qualitative analysis with large language model
(LLM)-assisted content analysis, enabling robust identification of thematic patterns and
performance indicators. Our findings reveal significant disparities in disability support
practices, with larger clubs demonstrating structured approaches through dedicated Disability Access Officers (DAOs) and comprehensive communication strategies. Analysis
identified three distinct performance tiers: Elite Performers, primarily well-resourced clubs
with advanced systems; Solid Performers, mid-tier clubs with established frameworks; and
Developing Systems, smaller organizations with emerging support structures. We present
a validated Fan Communication Model incorporating key weighted criteria, including
infrastructure, dedicated personnel, engagement, specific adaptations, ticketing, challenge
management, and feedback systems. This model provides a standardized framework
for evaluating disability support communication in football organizations. The research
demonstrates the importance of integrating technological solutions with human-centered
approaches while maintaining universal design principles. Our findings contribute to the
sports accessibility literature and provide evidence-based recommendations for football
organizations seeking to enhance their communication with disabled fans.
Keywords: disability access, football organizations, fan communication, communication strategies, sport accessibility, inclusive design, performance evaluation Published in DKUM: 26.08.2025; Views: 0; Downloads: 4
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