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1.
Navigating success : how decision–making transforms software performance into business performance in the logistics industry from an emerging country
Bukra Doganer Duman, Gültekin Altuntaş, 2025, original scientific article

Abstract: Background/Purpose: This study investigates the mediating role of decision–making performance in the link between software performance and overall business performance in the logistics sector of an emerging economy. As logistics companies increasingly rely on digital infrastructures, understanding how advanced systems contribute to strategic outcomes is critical for sustaining competitiveness. Methods: A conceptual framework was developed integrating ERP systems, big data analytics, and IoT applications. In this model, software performance is positioned as the independent variable, decision–making performance as the mediator, and business performance as the dependent variable. Data were collected from medium- and large–scale logistics firms and analyzed using regression and bootstrapping methods through SPSS and the PROCESS Macro. Results: The findings reveal that software performance significantly improves decision–making performance (β = 0.552, p < 0.01), which in turn has a strong positive effect on business performance (β = 0.817, p < 0.01). The mediation analysis confirms that decision–making performance mediates the effect of software performance on business outcomes. Conclusion: The results highlight the strategic importance of aligning digital capabilities with organizational decision processes. By demonstrating the mediating role of decision–making, the study highlights that the effective use of advanced analytical tools is crucial for optimizing performance and achieving a sustainable competitive advantage in logistics.
Keywords: software performance, decision–making performance, business performance, TMS systems, logistics industry, emerging economy
Published in DKUM: 14.11.2025; Views: 0; Downloads: 9
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2.
Aligning business solutions and business requirements for digital transformation – case research : V.
Uroš Zabukovšek, Simona Sternad Zabukovšek, Samo Bobek, 2025, independent scientific component part or a chapter in a monograph

Abstract: This study explores how Business and IT Alignment (BITA) influences business performance (PERFO) and corporate sustainability (SPACS) using a mixed-methods case study of an international manufacturing enterprise. The quantitative analysis (PLS-SEM) indicated BITA affects PERFO indirectly through IT service quality (ITSQ), while remote work (EWORK), despite its relation to BITA, showed no significant impact. BITA strongly predicted SPACS by enhancing employees’ sustainability knowledge, confidence, and willingness to act. Qualitative findings from semi-structured interviews revealed a BITA maturity of 3.3 (on a 5-point scale), highlighting its role in sustainability via better decision-making, process optimization, and IT-enabled transparency. Notable discrepancies between managerial and employee perceptions of BITA maturity were identified. Results suggest successful BITA fosters sustainability-oriented behaviour and IT-driven performance improvements, though continuous reinforcement within organizations is required. The study emphasizes the value of integrating qualitative and quantitative methods for comprehensive insights into BITA's impact.
Keywords: business and IT alignment (BITA), IT service quality (ITSQ), business performance (PERFO), corporate sustainability (SPACS), remote work (EWORK), mixed methods research (MMR), PLS-SEM, organizational maturity, sustainability awareness, case study
Published in DKUM: 29.08.2025; Views: 0; Downloads: 8
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3.
Leadership and managerial challenges to ensure agile management as a method to enable business success : a Delphi study of the Slovenian health organisations
Vasja Roblek, Vlado Dimovski, Kristjan Jovanov Oblak, Maja Meško, Judita Peterlin, 2024, original scientific article

Abstract: Purpose This study aims to apply the Delphi method to explore the possibilities for implementing agility management concepts in Slovenian health-care organisations. Design/methodology/approach The research is based on a qualitative Delphi study encompassing 15 employees in different Slovenian health-care organisations. Findings Slovenian health-care organisations need to be more agile currently. For this reason, it is necessary to begin with organisational changes and organisational learning concepts to educate employees about the meaning and content of agile processes. It is essential to ensure that accepting employee mistakes and offering help to employees becomes normal practice, and it is necessary to ensure the greater trust of the management towards the employees. Originality/value The research empowers health-care professionals with new management and leadership concepts, such as agile management, sustainable leadership and leadership development methods in health care.
Keywords: entrepreneurship, leadership, company performance, business efficiency, agile management, delphi study, health-care organisations, organisational transformation, Slovenia, change management, health services sector
Published in DKUM: 08.04.2024; Views: 301; Downloads: 29
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4.
The role of performance and environmental sustainability indicators in hotel competitiveness
Zorica Đurić, Jasna Potočnik Topler, 2021, original scientific article

Abstract: Environmental protection and environmental sustainability are becoming increasingly important factors in the hotel business and their competitiveness, in a market that brings numerous benefits. Environmental sustainability is, increasingly, considered one of the most important functions of the hotel business, as well as communication and marketing, which attracts a larger number of guests. Some of the key aspects of hotel environmental sustainability are performance and environmental sustainability indicators, as well as hotel management of environmental performance in order to establish efficiency in that process. The principal question arising is how environmentally sustainable business affects hotel performance, and what are the most important indicators of the environmental hotel business. The aim of this article is to offer an insight into, and analysis of, performance and indicators of the environmental sustainability of hotels through the relevant literature. A case study from Serbia is used to point out the complexity and the significance of these indicators in the hotel business, as well as to emphasise the importance of environmental reports in the case of Serbia. The findings of our study are significant because they help hotel managers identify new opportunities for employing more sustainable processes for saving resources.
Keywords: sustainable business, tourism, performance, indicators, hotels, communication, marketing
Published in DKUM: 23.01.2024; Views: 316; Downloads: 22
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5.
Does entrepreneurial risk-taking affect the business performance of micro-enterprises? : evidence from Skikda in Algeria
Ayoub Messikh, 2022, original scientific article

Abstract: According to several previous studies, entrepreneurial risk-taking is an important aspect that can lead to prospective business opportunities, hence improving entrepreneurial outcomes such as enterprise performance. The main purpose of this paper is to examine the extent and degree of impact of entrepreneurial risk-taking (ERT) as one of the dimensions of entrepreneurial mindset on the performance of micro enterprises in Skikda, Algeria. Based on a self-administered survey questionnaire, data were collected from a random sample of 142 micro-enterprises in Skikda. The study adopted descriptive, correlation, and regression analyses to estimate the impact of entrepreneurial risk-taking. collected data were analyzed using the Statistical Package for Social Sciences (SPSS 22) programme. The findings demonstrate that entrepreneurial risk-taking significantly affects the performance of micro enterprises in Skikda. Of the total variance of the performance of micro enterprise’s, 9.2% can be explained by the variability of entrepreneurial risk-taking. A small percentage is expected and can partly be explained by the presence of other factors that affect the performance of these enterprises as well as the negative effects of the COVID-19 pandemic on the process of economic activity and available business opportunities worldwide, especially these very small enterprises. However, the presence of this positive impact calls for a focus on raising the risk-taking spirit of existing and potential Algerian entrepreneurs, by holding conferences, forums and entrepreneurial programmes that enhance and support this characteristic of the entrepreneurial mindset.
Keywords: risk taking, entrepreneurship, business performance, micro enterprises, Algeria
Published in DKUM: 01.09.2023; Views: 408; Downloads: 167
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6.
The influence of human resources competency management on the business success of small and medium enterprises
Iva Klepić, 2022, original scientific article

Abstract: The success of the organization is based on the quality of human resources, their competencies, motivation, loyalty, and their business results. The basic aim of this research is to determine whether and to what extent human resources competency management influences the business success of small and medium enterprises (SMEs). The empirical research was conducted in 234 SMEs in the Federation of Bosnia and Herzegovina in January 2021. An original questionnaire was created for the survey, which gathered the opinions of top managers. In the paper, human resources competency management is viewed as a process consisting of: determining the required competencies, determining current competencies and the competency gap and undertaking activities to ensure and develop the necessary competencies. For the business success of SMEs, business performance was researched through four perspectives of the Balanced Scorecard (financial, customer, internal business processes and learning and growth perspective). The research results showed the correlation between the studied variables and the influence of human resources competency management on the business success of SMEs viewed from all four perspectives. The paper includes a comparison with similar research, limitations and recommendations for future research. The originality of this work lies in creating an original model of the connection between human resources competency management and business success (performance) of SMEs as viewed through four perspectives of the BSC, which has been empirically tested. Also, no such research has been conducted in B&H to investigate the influence between the human resources competency management and the business success of SMEs.
Keywords: business performance, balanced scorecard, competency management, human resources, small and medium enterprises
Published in DKUM: 19.06.2023; Views: 438; Downloads: 16
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7.
K-vertex: a novel model for the cardinality constraints enforcement in graph databases : doctoral dissertation
Martina Šestak, 2022, doctoral dissertation

Abstract: The increasing number of network-shaped domains calls for the use of graph database technology, where there are continuous efforts to develop mechanisms to address domain challenges. Relationships as 'first-class citizens' in graph databases can play an important role in studying the structural and behavioural characteristics of the domain. In this dissertation, we focus on studying the cardinality constraints mechanism, which also exploits the edges of the underlying property graph. The results of our literature review indicate an obvious research gap when it comes to concepts and approaches for specifying and representing complex cardinality constraints for graph databases validated in practice. To address this gap, we present a novel and comprehensive approach called the k-vertex cardinality constraints model for enforcing higher-order cardinality constraints rules on edges, which capture domain-related business rules of varying complexity. In our formal k-vertex cardinality constraint concept definition, we go beyond simple patterns formed between two nodes and employ more complex structures such as hypernodes, which consist of nodes connected by edges. We formally introduce the concept of k-vertex cardinality constraints and their properties as well as the property graph-based model used for their representation. Our k-vertex model includes the k-vertex cardinality constraint specification by following a pre-defined syntax followed by a visual representation through a property graph-based data model and a set of algorithms for the implementation of basic operations relevant for working with k-vertex cardinality constraints. In the practical part of the dissertation, we evaluate the applicability of the k-vertex model on use cases by carrying two separate case studies where we present how the model can be implemented on fraud detection and data classification use cases. We build a set of relevant k-vertex cardinality constraints based on real data and explain how each step of our approach is to be done. The results obtained from the case studies prove that the k-vertex model is entirely suitable to represent complex business rules as cardinality constraints and can be used to enforce these cardinality constraints in real-world business scenarios. Next, we analyze the performance efficiency of our model on inserting new edges into graph databases with varying number of edges and outgoing node degree and compare it against the case when there is no cardinality constraints checking. The results of the statistical analysis confirm a stable performance of the k-vertex model on varying datasets when compared against a case with no cardinality constraints checking. The k-vertex model shows no significant performance effect on property graphs with varying complexity and it is able to serve as a cardinality constraints enforcement mechanism without large effects on the database performance.
Keywords: Graph database, K-vertex cardinality constraint, Cardinality, Business rule, Property graph data model, Property graph schema, Hypernode, Performance analysis, Fraud detection, Data classification
Published in DKUM: 10.08.2022; Views: 771; Downloads: 124
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8.
Giving-up management system certification : a potential early warning signal?
Milena Alič, original scientific article

Abstract: The paper presents the dynamics in number of top management system certificates (ISO 9001, ISO 14001) focusing on the situation in Slovenia in the last two years when a significant increase of cancelled certificates was noticeable. We studied this phenomenon in order to find out its reasons and effects on the performance of the organizations. Some recognized relations between quality management systems and company performance from literature review were used for setting hypotheses which were analytically proved. We assumed that quitting management system certificates was related to decrease in business performance. Empirical part of our research was based on the data of Slovenian certification bodies and on published annual financial reports of Slovenian organizations. In the survey some characteristics and performance of the organizations which gave up certification were analysed. We came to interesting findings that cancelling certificates was related to decrease in business performance and often even to closing of organizations. The downsizing of the business was increasing through the time. So, 2 years after cancelling certificates only 8% of the organizations still present growth in their income and revenue, besides almost 40% of them quit or would have to quit their business. It was also found out that the business performance after cancellation of the certificates was related to the business performance before it and to the reason for cancellation as well. Two years after cancellation there was a 3-times higher proportion of failed organizations (= 45% of previously non-profitable organizations) among the organizations that had operated at a loss before the cancellation of their certificates, compared to those previously having a profit. Among the claimed reasons for certificate cancellation organizational changes (in 35% of all the organizations losing certificates) and cancellation of certificates by certification bodies (in 41% of these organizations) were the most common ones related to the failure of these organizations.
Keywords: management system (MS), quality management system (QMS), ISO 9001, ISO 14001, certificate, business performance
Published in DKUM: 30.11.2017; Views: 1324; Downloads: 179
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9.
The analysis of barriers in succession processes of family business with the use of grey incidence analysis (Polish Perspective)
Ewa Więcek-Janka, Rafał Mierzwiak, Joanna Kijewska, 2016, original scientific article

Abstract: The article presents results of research on the identification and evaluation of barriers faced by successors in family businesses during the first process of succession. The analysis of empirical material used grey systems theory, which was considered as an equivalent for the analysis of small samples and qualitative research. While conducting the literature review and empirical study, the authors concentrated on (a) the identification of barriers in the development of family firms and (b) eliciting the perspective of the new generation of owners in family firms entering the succession process through an empirical analysis of the assessed level of risk in relationships with family and business.
Keywords: family business, company performance, business efficiency, leadership, ownership, family, risk, research, grey incidence analysis, grey system theory
Published in DKUM: 14.11.2017; Views: 1483; Downloads: 440
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10.
Organising aspects of the levels added organisation (LAO)
Duško Uršič, Samo Lubej, 2002, original scientific article

Abstract: How to achieve a more efficient, more successful, and above all more competitive organization in the given environment and equal spare time in everything? One of responses is evidently hidden in the levels added organisation concept, which has already proved its advantages in some domains practice, and now we also try to define and explain them from the organisational and scientific aspect. As briefly presented in this paper, the nucleus is hidden in the evolutionary development of the organisation that adopts innovations, then tests and evaluates them, combines and upgrades them, and consequently it efficiently resolves difficulties of existent organisational concepts.
Keywords: organization, business organization, company organization, performance, business performance, company business, company, development, innovation
Published in DKUM: 04.07.2017; Views: 1026; Downloads: 108
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