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Abstract: Nowadays, human resource management and development is becoming more significant due to the fact that a man has gained a new place and a new role in all social processes and in their management. The sheer employees' characteristics, i.e., demographic factors, besides the organisational factors, have a certain influence in this area. By adequate understanding of both demographic factors and their influence, it is possible to apply measures to make the employees satisfied and motivated. This paper points out such influences on the employees' satisfaction and motivation. Also, the interaction of certain demographic factors is presented, such as the professional qualification, years of working experience and age, onto employees perceiving satisfaction and motivation and onto respective consequences. In order to determine the employee satisfaction and motivation, the responses from the employees to questions divided into six groups (material conditions, security, acceptance and social component, respect and status, self-confirmation and loyalty), were used. The research was done on a set of 328 employees in the telecommunications sector in Serbia.
Keywords: satisfaction in business operation, motivation, demographic factors, employees
Published in DKUM: 30.11.2017; Views: 1332; Downloads: 421
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Keywords: linguistics, English, business language, communication, international marketing, interpersonal relations, business successfulness, success of business operation, career success, job satisfaction, work, satisfaction, risk, electronic commerce, team work, financial business operation, consumer, customer, services, risk management, takeovers, mergers, business, future, manuals, teaching, teaching methods, cases, case study, vocabularies
Published in DKUM: 01.06.2012; Views: 2750; Downloads: 58
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Keywords: linguistics, English, business language, reading, skills, communication, international marketing, interpersonal relations, business successfulness, success of business operation, career success, job satisfaction, work, satisfaction, risk, electronic commerce, team work, financial business operation, consumer, customer, services, risk management, takeovers, mergers, business, future, textbooks, cases, case study, vocabularies
Published in DKUM: 01.06.2012; Views: 2698; Downloads: 66
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Keywords: economics, economy, business operation, business operation of the enterprise, statistical methods, statistics, computer science, computer application, software, computer programmes, Excel, Internet, computer networks, data base, probability, realibility, distributions, hypotheses testing, data, sampling, regression analysis, correlations, time series, mistakes, problem solving, solution of problems, statistical analysis, application, business process, accounting, cases, case study, textbooks, exercises
Published in DKUM: 01.06.2012; Views: 3097; Downloads: 40
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Keywords: business, Internet, marketing, computer application, marketing strategy, informations, marketing planning, marketing channels, marketing structure, World Wide Web, promotion, electronic commerce, electronic transactions, success of business operation, efficiency, retail sale, future, forecasting, development, business decision-making
Published in DKUM: 01.06.2012; Views: 3164; Downloads: 115
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