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Aligning business solutions and business requirements for digital transformation – case research : V.
Uroš Zabukovšek, Simona Sternad Zabukovšek, Samo Bobek, 2025, independent scientific component part or a chapter in a monograph

Abstract: This study explores how Business and IT Alignment (BITA) influences business performance (PERFO) and corporate sustainability (SPACS) using a mixed-methods case study of an international manufacturing enterprise. The quantitative analysis (PLS-SEM) indicated BITA affects PERFO indirectly through IT service quality (ITSQ), while remote work (EWORK), despite its relation to BITA, showed no significant impact. BITA strongly predicted SPACS by enhancing employees’ sustainability knowledge, confidence, and willingness to act. Qualitative findings from semi-structured interviews revealed a BITA maturity of 3.3 (on a 5-point scale), highlighting its role in sustainability via better decision-making, process optimization, and IT-enabled transparency. Notable discrepancies between managerial and employee perceptions of BITA maturity were identified. Results suggest successful BITA fosters sustainability-oriented behaviour and IT-driven performance improvements, though continuous reinforcement within organizations is required. The study emphasizes the value of integrating qualitative and quantitative methods for comprehensive insights into BITA's impact.
Keywords: business and IT alignment (BITA), IT service quality (ITSQ), business performance (PERFO), corporate sustainability (SPACS), remote work (EWORK), mixed methods research (MMR), PLS-SEM, organizational maturity, sustainability awareness, case study
Published in DKUM: 29.08.2025; Views: 0; Downloads: 1
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Business IT alignment impact on corporate sustainability
Uroš Zabukovšek, Polona Tominc, Samo Bobek, 2023, original scientific article

Abstract: Business-IT alignment (BITA) has become crucial for effective organisational management in today's interconnected global economy. This article investigates the relationship between BITA and corporate sustainability, exploring how businesses can leverage BITA for sustainable growth and development. The study employs a case research approach in a multinational manufacturing organisation, utilising a mixed methods research (MMR) design. In the quantitative part of the research, the PLS-SEM technique was used to examine the influence of six BITA factors on employees' self-perceived action competence for sustainability (SPACS). This study confirmed that all six BITA factors strongly influence all three SPACS factors. In the qualitative part of the research, semi-structured interviews were used to measure the BITA maturity level of the organisation and the influence of BITA factors on corporate sustainability. Based on quantitative and qualitative research results, it can be confirmed that BITA strongly influences corporate sustainability. Results also confirm that there is no universal approach to BITA and its influence on corporate sustainability. Organisations must focus on all factors of BITA equally to achieve better levels of BITA and ensure its influence on corporate sustainability.
Keywords: business–IT alignment (BITA), corporate sustainability, SPACS, case research, mixed methods research (MMR), PLS-SEM
Published in DKUM: 14.02.2024; Views: 340; Downloads: 43
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